MY I Phone Keypad has stopped responding. Please help
Take the battery out for 1 minute or 5 minutes. Turn it back on. It should work.
If resetting your iPhone doesn't help, you have to trade it in with another one. Since it is unlocked, it's technically not under the 1 year hardware warranty anymore. But you can undo this by first syncing your iPhone (it does an automatic backup of your stuff) so that all the information is saved in your iTunes, then Restore the iPhone completely. This will convert it into its original settings until you Restore backup again.
Then call 1800-MY-APPLE and tell them about your problem. If they ask if you did anything to void your warranty say no, so that they can help you further.
What they will do most likely from this point on is either send you a new iPhone, or set you an appointment with your local Apple store so you can go trade your iPhone in with another one. Once you get the new one, you can go to your iTunes and restore from backup.
May 13, 2009 |
Apple iPhone Smartphone