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A 'mass storage device' is any device on which files can be stored (HD,
Memory card, thumb-drive etc.) so that controller is not for the USB
ports as such, but may indeed be for a storage device that plugs into a
USB port (card-reader, external HD). For a laptop, it may be for a
built-in card-reader which is connected internally to the USB bus.
Go here and enter your laptop's serial number to be sure of getting the
proper drivers specific to your machine, as you may be trying to use
the wrong driver. Only by entering the serial number can you be sure of
getting the correct files: http://support.gateway.com/support/d...ter.asp?Tab=My
If the power indicator is flashing that means that it's getting power, but there is not enough power, the first thing you should do is check the adapter power supply with a multimeter and make sure that it's outputing the correct power, if it's not then you need to replace the adapter. If it's then it's more complex.
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Hi, it depends upon what kind of error s you get, when it is shutting down you should contact gateway for the OS restoration CD if it came preinstalled, but it will depend upon their policy for shipping lost media.