Question about Brother P-touch QL-550 Thermal Label Printer

1 Answer

Printer Driver compatibility with Vista??

OS is Vista Home Premium (32 bit). I have the 4.2 version disk of software for this P-touch editor/addressbook. When intalling error occurs saying "Set up information is not compatible with the OS being used". I can click ok..and instal continues. But when I open Editor another error says "Driver is damaged. Reinstall Driver". Is it that version 4.2 is not vista compatible? How do I overcome this in lay-mens terms (cause im not very IT savy)....Thanks in advance.

Posted by on

  • 1 more comment 
  • ferrel486 Jan 31, 2009

    Thanks... I have downloaded this driver several times with no luck... same errors occur. Any other advice?

  • ferrel486 Feb 01, 2009

    Many thanks... that seems to have resolved the driver issue... But it still wont print...(groan!)... There are no error messages in P-touch editor (which is why I think the driver is now compatible), but when I try to print a label the machine only prints on about 1cm of the label (and overtypes continuously) in this small spot. Print preview is showing correct layout, margins are fine... label size all correct... etc etc... I cant work it out..... BOY it should not be this hard to install a simple little label machine. Your help is REALLY appreciated!! Cheers.

  • Anonymous Mar 12, 2014

    downloaded new software onto new mac.
    error essage: Err_AirPrintSetDefault can't open p-touch editor.
    thanks for help

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 256 Answers

Hi, You need to download the vista driver. Can be found on Brothers site or windows site. Here is the windows direct site link :
http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=Brother%20QL-550&v=Brother&uid=&pf=0&pi=3&c=printers%20%26%20scanners&sc=other%20printers&os=32-bit
Copy and paste and Good Luck!

Posted on Jan 31, 2009

  • Jim London
    Jim London Jan 31, 2009

    Hi, It sounds like you haven't removed the old versions and vista is looking at them first. You need to go to the add/remove section in the control panel and remove any printer drivers, then go to the system section under hardware devices and completely remove the drivers for the brother printer.( Under devices look for printers find the brother printer rt click on properties and tab on drivers and use the remove button) DO NOT try to use the disk. Unplug the printer and reboot the computer. Now install the downloaded software and record the driver number. Follow any instructions. When or if you are instructed to plug in the printer watch for the driver number and make sure it is the same so that vista is using the downloaded version instead of one of the builtins. If it doesn't tell you to plug it in go ahead and watch the screen for the found new hardware. Good Luck!

  • Jim London
    Jim London Feb 01, 2009

    Hi again, Ok getting there! Sounds now like the data is in raw mode. Try putting in your disk without installing or if it gives you the option to browse the disk see if there is a setup mode that will install the program without installing the drivers. If not, you can install the disk and if it sees your driver and asks which one you want to keep you know because you wrote it down earlier. Vista may install the program and not the driver , worst case is you would have to remove it and try again. Don't you just love long distance troubleshooting! Good Luck!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Is my new Epson printer compatible with Linux


http://www.openprinting.org/printers

http://www.openprinting.org/printers/manufacturer/Epson

Don't really know you failed to provide the exact model number ????????????????????????????????????????????
see if model number is listed in the above link

Jan 09, 2017 | Epson Office Equipment & Supplies

2 Answers

How to download samsung ML-1666 printer driver for windows 7 32 bit


Dear
In windows-7 , the printer automatically down load from samsung website, if the PC detects the printer(try the usb cable conneting from the back panel of the PC). Also you may download from samsung website. Printer Support SAMSUNG India Printer Support SAMSUNG India Printer Support SAMSUNG India

Put your model code on search pocket and click .
Thanks.

Feb 17, 2015 | Samsung Office Equipment & Supplies

5 Answers

Samsung SCX-3201G printer driver free download


Samsung SCX-3201G printer driver no download plzzzzz help me

Jun 21, 2012 | Office Equipment & Supplies

1 Answer

"Error sent to printer" problem with ZDesigner TLP 2844


have you gone to printers in control panel and made this printer with a tick in it so its the one the computer recognises

Dec 24, 2011 | Office Equipment & Supplies

1 Answer

I have a hp photos mart d7360 printer and do not have the disk to instale


Hi,

You can download the required installation drivers and software from manufacturer's site by clicking this link

On the page which opens, select your operating system to download the appropriate drivers and software.

Hope this solves your problem. Thanks.

Nov 13, 2009 | Office Equipment & Supplies

8 Answers

How can i download driver of samsung ml 1610 mono laser printer


How can i download driver of samsung ml 1610 mono laser printer

Nov 18, 2008 | Samsung ML 1610 Laser Printer

1 Answer

Problem installing drivers for HP 4355 printer in vista 32bit OS


Vista OEM Cd usually doesnt come with drivers.

Printer should have come with its own cd which contains both the software & drivers.

If it didn't come with any
You can try using windows update
or
downloading drivers from hp site

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1138373&lang=en

Feb 24, 2008 | Office Equipment & Supplies

11 Answers

Printer driver for samsung 1610 printer


i want the driver of samsung printer model no.ml1610

Feb 11, 2008 | Samsung ML 1610 Laser Printer

Not finding what you are looking for?
Brother P-touch QL-550 Thermal Label Printer Logo

Related Topics:

795 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...