Question about Kenmore 98702 Stacked Washer/Dryer

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Dryer heats for 10 minutes and turns off

Hi I have a kenmore front load dryer that heats for 10 minutes and then goes cold. We checked the glow plug and it does glow for the second round of heat but, never heats again. We checked the vent and all the hoses for lint. It still does not work.

Our is a 417 series Comment posted on Jan 31, 2009 Hi, Thank you for offering to help.
I have checked the vent hose, no clogs. I have a very good air flow outside. I also took the front panel off and vaccumed the inside. (there was lint on the inside) I did notice that during the first "cycle" that heats my dryer gets very hot on the side and the front. I dont know if it ever did this before. Any help would be great!

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It appears your thermocouple or gas valve has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

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If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

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Also make sure lint filter is clean, and the grill inside the dryer where hot air enters is clear.

Reply back your findings and I can help you more.

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