We have a Sansui model # CDVD1310, now with a converter box hooked up. Text/voice caption has started to show up on the screen and we do not know how to cancel it. We have tried using the remote to figure it out and can not. We have also tried using the converter box remote, thinking that might have something to do with it. A Rep from Insignia, which is the brand name of our converter box, said to go online and track our tv brand and try to find the answer. We no longer have the manual for our model. As an additional side note, not only is the caption reading on every channel, but it is delayed by 10 secs or so, which would not be helpful even if we WANTED the caption on. Please help.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
Try these steps: Turn the volume on your converter box all the way down. Turn the volume on your TV up to ½ way. Now turn up the volume on your converter box until it is at a comfortable level. More information at http://www.ezdigitaltv.com/index.html
The annoying black box is usually a feature of the closed captioning called "Text" You should be able to go in to onscreen menu and select caption options. Unless you need to have the closed captioning on for medical reasons, it maybe best just to turn off all captioning options.
When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu
When a black box appears on the screen it means that your closed captions are on and set to TEXT. When the closed captions are set to CC1, it puts the words on the screen and when set to TEXT it puts a black box in the center of the screen. Go into the set's menu, navigate to the closed captions page and set the captions to OFF.