The ice maker works. The dispenser hums like it is trying to work, but the auger won't turn to push the ice. This happened after a power outage, when the ice in the bin melted slightly, the refroze like a chunk. HELP!
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Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry
Hi, Remove the ice bin. With the freezer door open, push the door button and then push the ice dispener button to see if the auger motor is turning. If it does turn, check and see if there is something in the ice bn blocking the auger. Please try this and let me knwo.
I just fixed my daughter's frig with the same problem. The gear of both the box and the ice holder got water in the gear box and froze. This did not allow the gears to mesh and turn the auger. Clean the ice from both sides of the gears and try it. Works great now. Rick
Sounds like you have a possible defrost malfunction. In this case the Ice maker motor may have become iced and cannot turn the auger.
Tell me if you have frost buildup at the back of the frezer and ice crystals on the auger drive. If you do , then you need to remove the Ice makers motor and allow it to thaw and defrost itself. be sure it is completely dry before putting it back in. I hope this helps.