Question about GE DBXR463EBWW Electric Dryer

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Could it be the heating element/coils?

Our GE dryer is a year old and we moved from one house to another and now there is no heat. We did have to install the electric plug in the new house because it was set up for gas but my husband has checked the fuse box and that is not the problem. Someone told us it was the heating element but can this be? Isn't it too new to have this problem? Do you have any other ideas we could check before we buy a new heating element?
Thanks for your attention!

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From the info you've given, I'd suggest confirming whether the electrical circuit breaker arrangement for the dryer is single-pole (one wire and handle, 120V) or two-pole (2 wires and handles, 240V).  The heating element requires 240V.  Also, you mentioned a "fuse box". Hopefully you meant circuit breaker panel.  The wiring in any house old enough to have fuses instead of breakers would be a major concern unless you're into indoor barbeques in the middle of the night.

Posted on Feb 08, 2009

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Make sure you check these to fix the problem.
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  • Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable.

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1. An open fuse/breaker in the house fuse panel.
There are 2 fuses or breakers for the dryer, both must be good in order for the dryer to function properly. If one is open, it is possible for the dryer to run but not generate heat. In the case of breakers, try resetting them as sometimes one of the two can open but not physically tip the mechanical lever.

2. An open thermal fuse in the dryer.
Some models use a thermal safety limiter or thermal fuse which could open the circuit to the heat element. These are used to prevent a runaway or over heat condition and are often found mounted to the blower or heater element housing (see the links below for examples). These devices are a fairly current development and may not be found on very old dryers.

Note: If this is the cause of your current problem (pardon the pun), I strongly suggest you check the vent for obstructions and ensure its length meets the manufacturers recommended limitations, the shorted the better. Failure of this part could be the first indication of a potential fire hazard in the dryer!

3. The element coil is burnt out.
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4. A burnt wire or wire connector. Replace the burnt wire connector and/or wire and inspect the component terminal it was attached to. If any sign of charring or discoloration are visible on the component's terminal or repeated failures occur at that same location, replace the component the terminal is part of. Such items can include the main power junction terminal block (very common), thermodiscs (thermostats), heat selector switch, centrifugal switch (on the motor) or the timer.

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No heath can be caused by a faulty element, a faulty thermistor, thermal fuse/ circuit breaker, or a problem with control switch.

See here There's no heat:

If your dryer doesn't heat, check these:

Power from the house
Heating element
Thermal fuse
Wiring
Power from the house Check to see whether there's power getting to the dryer. Is it plugged in? Check for blown fuses or tripped circuit breakers--your dryer uses two fuses or circuit breakers. The dryer could tumble but not heat if only one of the two fuses is blown. If you have circuit breakers, one of the two circuit breakers can trip, even if the two for the dryer are connected.

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Thermal fuse On many dryers, there's a thermal fuse mounted to the exhaust duct inside the back cover panel. The fuse--which is about an inch long--is usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, you need to replace it. (You can't re-set it.)

Wiring A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.From Repairclinic

You can also find diagrams and spares here.

If you need to call a repairman use the phone number listed on the owner manual.

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