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Need to re-install keyboard hardware

My computer is not detecting my keyboard. It stopped working and I uninstalled the hardware, now I can't get it installed back.

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  • melodypfeffe Jan 31, 2009

    Thanks for your input. I re-booted my computer and it detected the hardware.

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You need to go to your Device Manager on your desktop. Go to "start" then "control panel" then go to "add hardware" then look for it. If it does not come up then turn the computer off, then plug it in then turn it back on and see if that works. If nothing in them you'll need a new computer keyboard. You can get them at Wal-Mart for about 10 bucks. Thanks, and rate please.

Posted on Jan 31, 2009

  • Aron Jan 31, 2009

    Yeah, computers are funny, if you try to plug it in it just doesn't recognize it, just remember you have to turn it off then plug it in and start it up.

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Try to see if its connector's pin are not bad(ps/2 keyboard). If using a usb keyboard try plugging it in diffrent usb slot

Posted on Jan 31, 2009

  • Rylee Smith
    Rylee Smith Jan 31, 2009

    1. Exit SetPoint by right clicking on the SetPoint icon in the taskbar and selecting "Exit".

    2. Click on the Start button and in the run box, type "%windir%".

    3. Open the "system32" folder

    4. Open the "drivers" folder

    5. Rename the file "wdf01000.sys" to "wdf01000.bak"

    6. Reinstall SetPoint

    7. Important! Please check and verify the wdf01000.sys is present. If not, immediately rename wdf01000.bak back to wdf01000.sys. If rebooting without this file, it may prevent some of your hardware including mice and keyboards from working properly.

    8. Reboot the computer.

    9. After system is booted up, run SetPoint and check to see if the tabs appear properly.


    Note: You might need to enable hidden/system file viewing for the wdf file to become visible.

    This troubleshooting sequence can also be found at this KB article.

    Thanks
    Rylee

  • Rylee Smith
    Rylee Smith Jan 31, 2009

    This procedure is diffrent if you are using vista. Please revert for any clarifications.

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1 Answer

NEED TO WORK FOR MY PC


make sure you have the correct keyboard and mouse selected
you might have to uninstall your keyboard and mouse then restart your computer and reinstall them make sure that you have there drivers backed up on a disk before uninstalling them
click start control panel,keyboard select hardware you will see which keyboard it is this will also apply to your mouse
also select properties,general you will have options to troubleshoot,driver roll back uninstall ,update driver
or click start control panel administrive tools computer managent device manager scroll to keyboard you could see a yellow question mark? right click to install drivers
make sure the leads are securely seated and are not bad/faulty
hope this helps

Feb 18, 2012 | Logitech Keyboards & Mice

1 Answer

MY KEYBOARD AND MOUSE ARE NOT WORKING LIGHTS ARE ON BUT NO COMMUNICATION


you might have to uninstall the drivers then reinstall the drivers
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
as for the keyboard


click start control panel,keyboard hardware troublesoot or control panel administrive tools computer managent device manager scroll to keyboard you could see a yellow question mark? right click to install drivers or blow all of the dust out of your keyboard making sure there is no moisture in the airlines dust causes static which can affect all of a computers parts
hope this helps

Jan 19, 2011 | Logitech Keyboards & Mice

1 Answer

Keyboard not responding after login. I had a logitech wireless keyboard and mouse combo. I just purchased a G19 mouse and installed it. Now after I login, the keyboard stops responding. It is showing...


Hi, Please uninstall any logitech software version present on your OS (if available) - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software if available and/or plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
Thanks and have a nice day ! J -

Apr 03, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

My keyboard just stop working . how do i fix it ?


check all connections to the computer - if it is a usb keyboard, try another slot - if everything is connected, reboot the computer - if that doesn't work, check in the device manager (right click my comp, hardware, device manager) - and uninstall it (should be listed as keyboard or usb device) - then right click the top again, and click search for new hardware - this will reinstall the driver.

hope this helps!

Sep 12, 2009 | eMachines M5405 Keyboard

1 Answer

Wireless mouse and keyboard not responding


Go to the device manager and uninstall both units. power down the pc, hook up the hardware and reboot. Make sure when yu uninstall the hardware that you do not check the box that says uninstall the drivers. You want to keep the drivers intact. When you reboot with the hardware attached, windows will read the hardware and reinstall the drivers. If you are connected to the web, windows may even ask to search online for the most up to date drivers, let it.

Sep 11, 2009 | Logitech Cordless Mouse

1 Answer

Stopped working


Hey,
Goto device manager by right-clicking My Computer-> properties-> hardware-> device manager.
There in mice and other pointing devices category, select your mouse, uninstall it and refresh the page. 
It should automatically detect your mouse.
Thanks

Apr 15, 2009 | Toshiba Black/Red USB Laser Mini...

1 Answer

Logitech MX3200 won't work after upgrading computer hardware


Hi, Please uninstall any logitech software version present on your OS (if available) - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software if available and/or plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -

Dec 06, 2008 | Logitech Cordless Desktop MX3200 Laser...

2 Answers

Dell keyboard SK-8115


(That is the the Num Lock indicator, nothing to worry about.) If it is not working it is likely because USB keyboards can time some time to be recognized by windows, let the computer boot up with the keyboard connected and let sit for up to ten minutes.

Sometimes if other hardware is detected at the same time which requires drivers to be installed, windows will never proceed to installing your keyboard, however you cannot install the other drivers until you have a working keyboard. To solve this, you will need to use an older style PS/2 keyboard to get everything installed and working as they do not need to be detected.

Nov 11, 2008 | Dell Spacesaver USB Keyboard J4624 SK-8115...

3 Answers

Code 37 error


Hi,

Try to disconnect the wirless kb & mouse then uninstall completely. Likewise remove all entries of the Logitech wireless kb & mouse in your registry. Reboot your PC and do a complete Disk Cleanup. In your Device Manager, verify that it no longer shows even under the "Show Hidden Devices". Reboot again and reinstall.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

May 18, 2008 | Keyboards & Mice

1 Answer

Keyboard


I'm having the same problem. If anyone has any suggestions I'm open to ideas - Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but not Ctrl Alt or Del so I can't login - what am I doing wrong? Are there settings that need to be changed? It won't even recognize a standard (corded) keyboard

Jan 12, 2008 | Sakar 62150 Keyboard

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