Question about Microsoft Xbox 360 Console

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My xbox 360 tray will not open - Microsoft Xbox 360 Console

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This is a common fault on SAMSUNG dvd drives in the xbox and xbox 360. you need to strip down the machine and replace the belt which is connected to a motor and the drive wheels. this happens when the belt has worn to a point its stretched too far and slips when the drive is trying to open

Posted on Jan 31, 2009

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Posted on Jan 02, 2017

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I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

360 tray opens and closes by itself


broken faceplate or broken dvd tray. Call MS support.

Mar 20, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 reads open tray and doesn't show game


Just keep closing and opening the tray, sooner or later it should read the disk.

Dec 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc tray won't close


Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

May 20, 2009 | Microsoft Xbox 360 Console

3 Answers

When i put an xobx 360 disc in it says to open tray


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer

New or old dis put in 360


I had the same problem with my 360 a couple weeks ago. My xbox was out of warranty so I opened it up and cleaned the Dvd eye with 90% alcohol. Works great!

May 05, 2008 | Microsoft Xbox 360 Console

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