Question about Presto 04820 PopLite Popcorn Maker

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Bought Presto Poplite New Used Once Never Worked Again ?

My 13 year old daughter waited to get the Presto Poplight Air Popper. We bought it new used it once. She got braces. A few months later, we pulled it in and silence. The brand new Presto Poplight Air Popper does not work. Pretty expensive batch of popcorn wouldn't you say. Anyone have an idea on what to check?

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Welcome to FixYa, If my solution meets your approval, I'd appreciate a good ranking. Regarding the popper, I read the owner's manual for this model and it is a very simple machine. I had thought that there might me some type of interlock or switch that might be at fault for the malfunction but they don't. It seems that the unit is just filled with popcorn, plugged in and within two or three minutes you should have popcorn.

  • If you haven't already, try plugging the unit into another outlet.
  • If the unit is in an area with a G.F.I. outlet (these are rectangular and have a reset switch that can pop and make the outlet dead) check the outlet and if needed reset it by pushing the red button back in.
The good news is that Presto is a very old company with a great reputation for customer service. Their warranty is 2 years, but if you explain the situation and the unit is more than two years old, they may repair it for nothing. You would be responsible for the shipping. In fact, their warranty says to return it and just indicate the date purchased. They don't even require a receipt. They can be contacted at:

Service Department weekdays 8:00 AM to 4:30 PM (Central Time) at 1-800-877-0441

Finally, just in case you don't have the user's manual any longer, it can be viewed and saved at the following link:

http://www.gopresto.com/downloads/instructions/04820.pdf


Thanks again for allowing me to assist!


Posted on Jan 31, 2009

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