Question about Dell DJ MP3 Player

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Dell Digital Jukebox and Vista

How do I get my dj 20 to with vista

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  • Anonymous Nov 21, 2007

    I also can not use my Dell DJ with Vista. Tech support directed me to Dell2you for a solution. The Dell technician found a solution for a Dell DJ Pocket player. I gave him my service tag number so he could search for a solution. The only problem is I do not have a pocket player. Dell is no help at all. I now have two Dell PC's one with XP and one with Vista and the still can not help me.

  • Vista Hater Jan 03, 2008

    I cannot get my Dell 20 GB Jukebox to work on my Vista system. The windows media players says my driver is outdated. I called Dell and they were no help at all. They said there was no driver for the jukebox for Vista. So basically it's out of date so too bad. Not very happy as I paid $400 and change the the player. I hope someone has a solution out there.

  • nash111007 Jan 31, 2008

    I have a Dell DJ Jukebox 30g and I have a problem with installing the drivers. It will download to 94% and stop. When I try to sync it it says that it isn't synced but yet me dj says "Docked" on the screen. I think my problem is I am running Vista. Can anyone please help?

  • Anonymous Apr 15, 2008

    same problem with vista and dell digital jukebox mp3 player.  help

  • Anonymous Apr 20, 2008

    I have 20GB Jukebox with vista and I have the same problem

  • dpeoples Aug 04, 2008

    I have a Dell DJ MP3 player. My computer crashed, so I purchased a new one. Now my Dell DJ will not work with the Vista

  • Anonymous Aug 21, 2008

    same problem-- dell dj 20g won't work with vista

  • taofeng_69 Oct 26, 2008

    Like everyone else ican't use my dell dj 20 with vista because i need new drivers which there seems to be none please let me now if any solution comes out

  • Anonymous Oct 30, 2008

    My Dell DJ 20MG MP3 player won't work with new dell computer vista operating sys..

  • Anonymous Dec 29, 2008

    Unable to connect Dell Pocket DJ to Windows Vista.

  • Anonymous Jan 28, 2009

    yeah, i cant find it at all

  • Anonymous Mar 10, 2009

    vista will not recognize driver

  • billsaulsman Apr 12, 2009

    windows vista will not recogonze the driver for my Dell Digital Jukebox 20G. I belive it to be a generatiopn 1.

  • Anonymous Apr 26, 2009

    precisso do dirver para widows vista para poder usar o dell de 15 gb

  • blueslover09 May 11, 2010

    I've downloaded three drivers from Dell, My Dell JB 15 still won't install. Any other ideas?

  • hapiduffer May 11, 2010

    McJunken

    Can you tell me how to direct Vista to go to the downloaded driver? I can't get past the auto direct to the Web (microsoft).



    thanks,

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15 Answers

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Hi,
sound easy, just go to this webpage: Driver Update and use their tool to update your drivers.
Cheers
John

Posted on Jan 05, 2015

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In case there are still people like me out there who are having trouble getting Dell DJ to work with Vista, here's what worked for me: I went to the Dell.com support page for Dell DJ Gen 2 and downloaded this driver: 1.02.03 Driver for Dell DJ (Gen 2) / Pocket DJ. It downloaded as R88925.exe. Once I ran that executable and then ran setup from its destination folder, I connected the Dell DJ and had to direct Vista to look for the driver in C:/Program Files/Dell/Digital Jukebox Drivers. After that, it worked fine.

Posted on Feb 29, 2008

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Just run the driver from the dell website, open the folder you extracted it in and run the setup.exe file with xp compatibility (compatibility tab in properties) and run it as an admin.

♠AnGeL♠

Posted on Oct 08, 2008

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I've had 6 of these players....JUST download Play For Sure vs 2.20.07 on Dells website...install it with you unit USING a pc running XP then plug it into your pc running VISTA and install the drivers you've downloaded into a file and extracted and run using the 'run as administration' option when you right click it. It's that simple!

Posted on Jul 18, 2010

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One work-around if you still have your install cd's for XP would be to install the free download for Microsoft Virtual PC and use the XP drivers to sync your Dell DJ to your new computer. Here is the link for the Virtual PC home page:

http://www.microsoft.com/windows/products/winfamily/virtualpc/default.mspx

Watch the demo, it explains the features of VPC. MS is touting it as a solution to software compatability issues with Vista.

Hope this helps.

GreyBike

Posted on Oct 31, 2008

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I'm not sure if this will help all your issues but I bought a Dell Digital Jukebox and found that Vista did not support this item. Most USB items are plug and play but every time I tried to install the softwaretthat came with it, it would get to about 91% and freeze up.

OK, the solution. One thing I've found with Vista is that it will support a lot of things that will not load. You need to go to properties and select, "Run as Administrator". What I did for this problem is I went to Dell.com, typed in my Jukebox ID #, located the Windows XP driver for my Jukebox and downloaded it. Then before I ran the setup I right clicked on the icon, went to properties and selected run as administrator. Wah-la, this did the trick. It loaded the software and I'm off to the races. I was able to upload music and manage my files.

I hope this helps your issue.

Posted on May 08, 2009

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Dell did not update the driver needed for the DJ. I have a 20Gb that can't be used in vista till they decide to or get around to the driver needed. They will let me know when it's ready.

Posted on Aug 20, 2007

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Thought I'd share what worked for me... I just got a dj20 ( 2nd gen. model no. hvo2t rev. a02 ) on ebay and all it came with was 2 usb cables (which look nothing like the ones in the manual I downloaded from dell!) I tried plugging it into my vista 64bit laptop with no luck, then googled and found that it was only supposed to work on xp/2000 so I plugged it into my xp desktop but still nothing. I searched some more and found a download of the cd that should have come with it which allowed xp to see it at least. Windows media player told me the driver was too old so I searched again and tried a few different drivers but it was updating the firmware from 1.02.01 to 2.20.07 that finally did it. Just for fun I plugged the dj20 into the Vista laptop again and it worked there too!

Posted on Feb 21, 2010

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I was having the same problem. Vista could not find the drivers to install for the Dell DJ. I seem to have found an easy solution. All you have to do is install the real player, then connect your DJ once the install is complete and search for the drivers again. It should show up after that. I tried it on both my computers with Vista and it worked. You can then uninstall the real player if you don't want it. Hope this works for you all also.

Posted on Jan 25, 2010

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Download the MediaMonkey software, then run the driver for portable USB drives. Your dell DJ will work as such next time you boot.

Posted on Jul 06, 2009

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For DJ, we need to update the firmware for playforsure.
R107735.EXE

Files given next the DJ.
Firmware update will only happen in Windows XP.
Once the firmware update if finished on XP, then DJ will work on Vista , and there will be Removable Drive Icon in my computer as soon as DJ is connected in Vista.
Please not that Music match 9 will not work with DJ anymore after this update, cx need to use Windows Media Player 10 or above.
Here is the procedure to sync DJ with WMP11.
Sync Your Digital media to a Portable Device.


Set Up Your Device
When you connect a device for the first time, the Player selects the sync method (automatic or manual) that works best for your device:

  • Automatic. If your device's storage capacity is more than 4 gigabytes (GB) and your entire library can fit on the device, the Player automatically syncs your entire library. You can also choose what syncs automatically by selecting the playlists you want to sync. With this option, the Player syncs your digital media files to the device to mirror your library when you connect it to your computer or when you change sync settings.
  • Manual. With this option, you pick specific files or playlists you want to sync each time you want to make changes to the digital media files on your device, and you manually remove files from your device.
    After your device is set up the first time, if you want to, you can switch between automatic and manual sync.

    To set up a device
  1. Start the Player, turn on your device, and then connect your device to your computer. If prompted, select the option to sync the device using Windows Media Player.
  2. Do one of the following:
    • If the Player has selected to sync your device automatically, click Finish. When you do so, the Player will sync your entire library to your device. After that, your device will sync every time you connect it to your computer.
    • If the Player has selected to sync your device manually, click Finish. Then, in the Sync tab, you must select the files and playlists you want to sync manually.

Posted on Jan 08, 2009

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Most likely you need to upgrade the firmware for your device. go to the dell website and find support software for your player. download the new firmware and install it.

Posted on Jul 30, 2007

Just tried my DJ 30GB on Vista, worked fine.

 

I have the firmware version 2.20.07.

Posted on Oct 17, 2007

Um I have Visa and a Dell DJ 30GB....installed no problems. Try getting any Vista updates and try the site again...again mine is working on Vista with no problems.

Posted on Sep 10, 2007

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When you can't connect the device to the PC how can you update the firmware?

The most hassle free solution is of course, don't use Vista. I now use Ubuntu Linux exclusively on my HP laptop (over one year now) and hate using Windows these days

here's a simple how to for Ubuntu users
http://w.holeso.me/2008/08/the-day-i-switched-from-vista-x64-to-ubuntu-for-compatibility-reasons/

And the short answer
sudo apt-get install gnomad2

Job done!

Posted on Aug 12, 2008

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