Hello! Our copy machine got some white out on one (or both ) of the wheels that move the paper through the upper portion of the machine and now every copy comes out with lines down the center/side of the paper. how do we clean these wheels without breaking the copystar or paying a ton for someone to come in a do it? Help would be very much appreciated! Thanks
Are you getting black or white lines on your copies when you use the adf? When you lift the adf up and look at the copy board glass for any dirt, next look at the small piece of glass next to it. The white out is on that part or the copyboard glass. Clean it off and you should be good to go. You would get paper jams if the white out is on the rollers. If you want to clean them use a rag with very little WD-40 on it and lightly rub the white out off. Yes, I did say WD-40, it is not just for squicks... Good Luck
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Thanks for your help! You were right! I'll try the WD-40.
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