Question about Apple iTunes

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Buttons arn't working

So I was at school today messing with my iPod(4th generation Classic), when suddenly, I press the center button, and the device does not react. As if I never pressed the button in the first place! I try pressing Menu, Fast Forward, Rewind, and Play/pause, and it will not respond. The touch part still works. When I put it on my iHome and use the remote, I can change bands and songs, but when I press the buttons on the actual device itself, nothing!

I noticed that a few days earlier, I had to push the buttons down a litte harder to get it to work. Now, today, it just stopped. Period.

Please help. My parents are pissed at me, saying it's somehow my fault!

Posted by on

  • dragonrage34 Jan 31, 2009

    Thank you so much! Your first suggestions didn't work, because the Menu and Play buttons were out of sync. But when I restored default functions by plugging it into the computer, it worked again!



    Thanks!

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  • Master
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Hi!

Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step until apple logo appears.

If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset your iPod

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
iPod not responding If your iPod does not respond to these steps, see additional steps in the "iPod troubleshooting basics and service FAQ".
Additional Information Apple releases new versions of the iPod Software Update application from time to time. These later versions may include new functions or improvements to existing features. Learn about updating iPod's software.
To return iPod to its original factory settings, use the iPod Software Updater utility to restore iPod.

Posted on Jan 30, 2009

  • Rylee Smith
    Rylee Smith Jan 30, 2009

    Please feel free to ask any further questions.



    Thanks

    Rylee

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My ipod touch 4th generations says ipod disabled connect to itunes, but screen is locked


Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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Tip

IPod Nano/Video/Touch Resetting


One day your using your iPod and all of a sudden, boom. It turns off and refuses to work or read by your computer.
You might get the apple logo, but thats where it ends. In this case, theres a few things that can probably bring you device back and kicking.

iPod Nano/Video(Classic)

6th Gen Nano

Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

4th and 5th Gen Nano/Classic/Video (CLICK WHEEL VERSION)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.



In case the reset does not work, the alternative is to connect the device in disk mode and restoring it.

  1. Before placing the iPod into disk mode, you should verify that it is charged.
  2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  3. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  4. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears. zero77cool.jpg
  5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"
This will enable a black/white display. Restore it using iTunes.

If the above doesnt work, then Im afraid its time to repair your device.






Note: images and part of help copyright © 2011 Apple Inc. All rights reserved

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Unlock ipod


IPods are noted for their ease and portability, which is what makes them such a popular item. No matter how wonderful an electronic item is, there may come a time when it needs to be reset, and a 4th generation iPod is no exception.


There are situations when an iPod may freeze up such as when it is disconnected from the computer without being properly ejected in iTunes first.


A reset is not as extensive as a restore, so you will not lose any data that is already on the device.


Resetting the iPod is a very simple process that takes only seconds to complete.


Make sure the "Hold" switch is in the off position.


The "Hold" switch is on the top left of your iPod casing.


Move the "Hold" switch to "On" and then immediately back to "Off."


Press and hold the round button in the center of the click wheel and at the same time press and hold the "Play" button.


Hold both buttons down for 6 to 10 seconds or until the "Apple" logo appears on the screen.


Stop holding the center button and the "Play" button. Your iPod Nano 4th generation has now been reset.


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font.f1 { font: 12px Helvetic Thanks for asking your question with Fixya Support. I will be glad to assist you.

Anytime your iPod's mechanical functionality is not where it should be, the easiest way to restore the device's button operations, is to either perform a restore

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To acquire more troubleshooting options to regain operational capacity of your iPod Classic,
I have included the link from Apple for your model of iPod.

iPod (5th Gen) Troubleshooting Assistant

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I hope this helps. If it does not, please feel free to reply back to this post, I am always glad
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