Question about Apple iTunes

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Buttons arn't working

So I was at school today messing with my iPod(4th generation Classic), when suddenly, I press the center button, and the device does not react. As if I never pressed the button in the first place! I try pressing Menu, Fast Forward, Rewind, and Play/pause, and it will not respond. The touch part still works. When I put it on my iHome and use the remote, I can change bands and songs, but when I press the buttons on the actual device itself, nothing!

I noticed that a few days earlier, I had to push the buttons down a litte harder to get it to work. Now, today, it just stopped. Period.

Please help. My parents are pissed at me, saying it's somehow my fault!

Posted by on

  • dragonrage34 Jan 31, 2009

    Thank you so much! Your first suggestions didn't work, because the Menu and Play buttons were out of sync. But when I restored default functions by plugging it into the computer, it worked again!



    Thanks!

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Hi!

Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step until apple logo appears.

If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset your iPod

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
iPod not responding If your iPod does not respond to these steps, see additional steps in the "iPod troubleshooting basics and service FAQ".
Additional Information Apple releases new versions of the iPod Software Update application from time to time. These later versions may include new functions or improvements to existing features. Learn about updating iPod's software.
To return iPod to its original factory settings, use the iPod Software Updater utility to restore iPod.

Posted on Jan 30, 2009

  • Rylee Smith
    Rylee Smith Jan 30, 2009

    Please feel free to ask any further questions.



    Thanks

    Rylee

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