Question about HP LaserJet 2500 Printer

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Two printers print only black

I have two HP 2500 printers. Both of them print black perfectly. One of them prints yellow but only very faintly, the other not at all (at least not that I can see). Neither of them print cyan or magenta.

I've ruled out the toner cartridges, and I've tried different settings (and resetting to defaults) to see if there would be any effect, but no. They both claim the cartridges to have plenty of toner, although I have tried new toner cartridges also.

What problem might there be that affects only color (and not completely affect yellow in one case) but that does not involve the toner cartridges?

Any suggestions are welcome!

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  • hzny Jan 30, 2009

    I should also add that my printing tests have been as test pages through the web management interface, so that rules out any driver issues on the computer end.



  • Anonymous May 06, 2009

    my hp 2500 only prints in black. All the toners are new and no color prints. What do i do.

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  • Master
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Swap all toner carts on both machines. Sounds like a toner cart problem

Posted on Jan 31, 2009

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