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I have two HP 2500 printers. Both of them print black perfectly. One of them prints yellow but only very faintly, the other not at all (at least not that I can see). Neither of them print cyan or magenta.
I've ruled out the toner cartridges, and I've tried different settings (and resetting to defaults) to see if there would be any effect, but no. They both claim the cartridges to have plenty of toner, although I have tried new toner cartridges also.
What problem might there be that affects only color (and not completely affect yellow in one case) but that does not involve the toner cartridges?
I should also add that my printing tests have been as test pages through the web management interface, so that rules out any driver issues on the computer end.
I should also add that my printing tests have been as test pages through the web management interface, so that rules out any driver issues on the computer end.
AnonymousMay 06, 2009
my hp 2500 only prints in black. All the toners are new and no color prints. What do i do. my hp 2500 only prints in black. All the toners are new and no color prints. What do i do.
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Most of the time the light bar is not the problem when it comes to print quality issues. Those are typically ink cartridge or printhead issues. Try printing a self test page and compare.
Print cartridges might be improperly installed. Remove the print cartridge for the color that is
printing inconsistently and reinstall it.
im sure you tried this already, but thats from the manual.
also check your settings in the computer verify greyscale is not selected.
also. Re-calibrate anyway
To calibrate the printer from the HP Color LaserJet 2500 Toolbox
1 Open the HP Color LaserJet 2500 Toolbox in one of these ways:
• On the desktop, double-click the HP Color LaserJet 2500 Toolbox icon.
• On the Start menu, point to Programs, point to HP Color LaserJet 2500, and choose the
HP Color LaserJet 2500 Toolbox.
2 On the Troubleshooting tab, click Diagnostic Tools (on the left side of the screen).
3 Click Color Calibration.
Then try a test page.
if all else fails Try this
The NVRAM reset is done by powering off the machine. Press and hold the Go button. Turn the printer on and continue to hold the Go button. After the Go, Ready, and Attention LED's tuirn on, continue holding for at least 20 seconds. During this process, the Attention, Ready and Go LED's will each turn off. Release the Go button. The device LEDs will begin cycling from front to back. The NVRAM init process runs unitl the printer is in the Ready state.
Hello, this is Harry from www.BusinessSpread.co.uk.
We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
Regards,
Businessspread.co.uk
The yellow-print-cartridge
light is blinking, and the
printer stops printing.
The print cartridge is
empty or missing.
The printer cannot
detect the print
cartridge correctly.
1. Reinsert or replace the print cartridge.
2. If the print-cartridge light is still blinking but the
Attention light is not on, turn the printer off and
then back on.
3. If the problem persists, repeat the above steps
with yellow print cartridges until the error is
resolved.
4. If the problem persists, replace the printcartridge
E-label reader, which is located on the
pressure assembly of the print-cartridge
carousel.
Your post "...it prints very faint horizontal lines in color..." is indicative that indeed your color printheads are clogged and would need repetitive deep head cleaning. This is of course would require that you keep on cleaning until such time as the faint color lines have turned to legible print.
I should also add that my printing tests have been as test pages through the web management interface, so that rules out any driver issues on the computer end.
my hp 2500 only prints in black. All the toners are new and no color prints. What do i do.
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