I have 2 phone lines. A main number for my home phone, a second for my HP 6110 all-in-one printer/fax/copier. I would like one line for both with an automatic switch even if I am not home. Can this be accomplished? Thank you
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Re: Home phone line and fax on one line
Distinctive ring will solve your problem, unfortunately, there is no way for your fax or phone to determine if it is a fax or phone call unless the phone company gets involved. You can have different ring patterns like double ring or triple ring that allow you to have different phone numbers on one line. You set up distinctive ring (DRPD) answer mode on your fax machine. It is under the Receive.Mode.Conrast. Now the fax machine will handle all calls. Hope this helps.
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To send or receive faxes, you just need to make sure the correct phone cable (the one that came with the all-in-one) is connected to the jack of the active phone line. If you had a distinctive ring for the second line, you need to turn that feature off. (Setup > 4 > 3 and change the Answer Ring Pattern to off). Make sure that you connect any other devices so that they will not interfere.
To change the fax header (including the phone number), Press Setup > 4 > 2. (Basic Fax Setup and Fax Header). Enter your name (if you need to adjust that line) followed by Done on the visual keyboard and press OK. Then enter your phone number with the numeric keyboard and press OK. An easier option is to change the header in the HP Director software on the computer. (This is part of the HP Image Zone software.) If you do not use that package, adjust the headers in any computer fax program that you have.
Are you using Single line with 2 seperate no. for Telephone and Fax ? If so, You can contact the Telephone provider to check the Dedicated No. for Fax ( Usually Called as DRP [ Distinctive Ring Pattern ] or special no. on the same line )
There is a way to set this up on your printer. you have to set the DRP on printer under Fax Settings DRP.
I have a HP Officejet J6480 All-In-One and needed the answering machine and fax to be on at the same time. I called the help line at HP and they said I needed another phone line into the home but I tried this and it worked.
First I got a different phone number for the fax machine - they do this for no charge at my phone company. This is not another physical line into the home - it is just another phone number with a different ring - it rings 2 fast rings for the fax machine instead of the phones regular one ring. I set the answering machine built into the phone to pick up after 4 rings and I set the fax machine to pick up on 2 rings. Be sure to set it so the fax pick up number of rings are less than the answering machine pick up number of rings.
It worked for me. Hope this works for you too.
If it's answering on your main number, then you are not plugged into the fax jack. You should have a separate phone jack for fax. If you have internet phone there should be a second jack on the back of your phone box. You can test that you have a functioning second line by plugging the fax into it and using the fax unit to dial your home number.
You will have to split those telephone line from the incoming jack. There should be a pair of wires for each line already coming into the home. You will have to figure out which pair is which. You can look at you telephone punch board where the line enter you home to try and narrow down which pair of wires goes to which line. You should be able to install a jack to seperate out one line.
it seems like you have lots of services on your line. here are the things that i want you to follow to somehow resolve the issue.
1. Press the setup button on your printer, then use the arrow down button to scroll down and go to ADVANCE FAX SETUP.
2. Press okay on Advance fax setup, then it will give you options.
3. The first option is DISTINCTIVE RINGS, press okay on that.
4. It will give you first option "DISTINCTIVE RING", scroll down and look for "answer on double rings" then press okay. then try letting someone send you a fax.
Note: make sure that your answering machine is using your home telephone line so that it wont affect the faxing functionality.
1. if the issue still not resolve, try to press setup, then go to TOOLS.
2. press okay on TOOLS and it will give you options, scroll down using the arrow down button and look for RUN FAX TEST.
3. Check the result of the test if everything passed!
Let me know if the issue still not resolve so that i can go ahead and give you additional steps.