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Sounds like your print heads are clogged. This is quite common. Go into your printer's menu and find the maintenance menu and follow the steps to clean your print heads. Run the process everal times until the prints are 100%. Then run a printhead alignment. Regardless of whether your not your ink is full, if cleaning the heads several times does not solve the issue, put new ink cartridges in because you may have bad cartridges. If that doesn't work, you've got bigger issues, contact the manufacturer.
The print heads are probably clogged :^( Has the printer been unused for some time? Does the printer show that the cartridges are full?
Does the printer show any errors? It could be that he waste reservoir is full (or thinks it is full) I would suspect that it would report an error though.
If the printer was not used for a while, the ink could be dried on the print heads. Print heads are kind a like paint spray cans. You can try cleaning the print head nozzles with alcohol and or water. The best way to do this is to put a moist (you do not want liquid to drip into the system though) cloth or paper towel under the nozzles. Make sure the printer is unplugged though so any liquid does not fry the electronics. Make sure the printer is completely dry before plugging in again.
Most likely the Print Head is clogged for that color. You can either do a head cleaning. If that doesn't work.
Take the cartridges out and put a few drops of isopropyl alcohol in the bottom of each head where the ink goes thru. Let that sit for a few hours, then reinstall the cartridges and run the head cleaning cycle a few more times.
The black print head is clogged. The reason why the black is clogged and not the photo black or any colors is that the black is pigment ink and the photo black and colors are dye based ink. The pigment ink is a particulate formulation that binds up when water is evaporated out of the ink. You need to buy a new print head the fix the problem. You can buy a new print head for $75 from precision roller.com.
Just try to head clean, then print a nozzle pattern if na print out are still the same, i think your head have problem... it called clog.... just use syringe and cleaning solution and pump the panel of head so that the clogging remove in your printer head....
Sounds like the print head is clogged. Some models have the head in the cartridge, others don't. Those that do, a cartridge replacement will help, others need cleaning manually. Also, a software head cleaning may be all it needs.