Question about Philips GOGEAR SA6045 MP3 Player

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Phillips gogear will not work turn on and the pc dosnt even show its there

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  • private2345 Feb 01, 2009

    i connected mine to the USB to charge it and it froze. i took out the player from the USB and it won't turn on or off it just keeps showing the screen that it gives you when you plug it in the computer to charge it. HELP!! otherwise i haven't had any problems with it. I love it and want to fix it.

  • riss08 Feb 04, 2009

    I've had mine for about a year with very few problems until about two weeks ago when it wouldn't turn on or charge. My computers don't even read that it's there either!

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Feb 07, 2009

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Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

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