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We fix and repair laptop motherboard no video, no...
I would like to know what software is it talking about,doesit say something like the network adapter is not installed or the wireless adapter is not detected you need to tell exactly when the message popsups and is it giving any sort of a code or an error.
Did it really say *** couldn't find the software, or that it couldn't find something else, like maybe software related to some application on your computer?
You've posted under a wireless router topic, but you question does not give enough detail to understand what your asking.