Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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No suction in an upright position

There is no suction whatsoever when the vacuum is in the upright position. When I remove the canister and turn on the machine, there is plenty of suction coming from the right opening (round), but none from the left (rectangular). I'm not sure which is picking up the dirt!

I've tried some of the solutions offered by others, but to no avail. There is definitely no blockage in the hose and the beater bar is clear. I wasn't sure how to remove the air valve.

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Mine is doing the same thing-- did you ever figure out the solution? Thanks!!

Posted on Jun 29, 2013

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If there is vacuum at the point you described, then you need to look down inside where that round port connects to the floor head, all the way out to the beater bar. You may have to take the plate off the bottom to look all the way through to where the round vacuum port connects.

Let me know what you find. But the key to fixing this is to think about the direction of air flow as it travels to the vacuum motor. You've correctly identified one important operational fact (vacuum at the round port). Now we have to find the problem, and you are the eyes and ears of that investigation.

Posted on Jan 30, 2009

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Hello,

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--W.D--

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