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Blue screen, can not start pc

I got a blue screen FROM VIRUSand pc does not start. i tried F8 TO BOOT IN A SAFE MODE, but keyboard is locked and can not move the curser.

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  • kumares_path Jan 30, 2009

    i need to access this pc for important documents. how can i start this pc in a safe mode?

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  • 21 Answers

Two things are likely to affect your PC.
1 - Virus attack. The solution is to format the entire hard disk and reload the operating system and necessary file.
2 - Memory is bad. The solution is to remove and change the memory.
When you are done, please rate my solution on fixya.
Abbey.

Posted on Jan 30, 2009

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1 Answer

Blue screen


Which operating system you are using??

You can follow the given steps to avoid blue screen error..
Start Windows in Safe Mode:

Step1: Turn on your computer and press the F8 key repeatedly from your keyboard. You must press F8 before the Windows logo appears. It will display the Advanced Boot Options screen.

Step2: From Advanced Boot Options screen, choose Safe Mode option then press Enter.

Step3: If Windows loads and works fine in Safe Mode, a bad driver is probably causing the error. Uninstall device drivers and reinstall them. If Windows experiences issues in Safe Mode also, repair your hardware.

Startup repair:

Step1: Shut down your computer and then restart it in Safe Mode (see step1).

Step2: From Advanced Boot Options screen, select "Repair Your Computer" and hit Enter. Choose your preferred keyboard layout and then click "Next."

Step1: Click "Startup Repair", and follow the on-screen instruction .Startup repair can solve this problem.

System Repair:

Step1: Follow step1 and step2 from Startup repair section.

Step3: Now select system restore from the System Recovery Options menu. And follow the on-screen instruction to select a restore point.


**If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

Jan 24, 2013 | Acer Aspire Computers & Internet

1 Answer

Locked keybroad toshiba satellite C660


Try booting in safe mode and see if the keyboard is locked. Maybe the keyboard is bad.

Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.

May 08, 2012 | Toshiba satellite c660

1 Answer

Keyboard on laptop is locked


Keyboard is locked? No keys work or are you saying the Mouse and Touchpad is locked?

Try booting up in Safe Mode and see if it is still happening.

Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.Sometimes a virus hijacks the keyboard or mouse. If any of the above did not solve your problem then run a virus scan.

Apr 02, 2012 | Lenovo ThinkPad T61 Notebook

3 Answers

How do I put my HP computer in safe mode.


Just after post(the computer boots up) and just before you see windows booting press F8, it will bring up a blck page with different selection options to boot your pc, use the arrow keys to go to the top of the page where it says safe mode and hit enter,, the computer should now boot to windows in save mode. hope this helps.

Sep 23, 2010 | Computers & Internet

2 Answers

How to get into safe mode


Power on the machine and keep tapping the F8 key on the keyboard, after a few seconds, you'll see the "Advanced Boot Options" screen, black screen with white texts, the first from the list should be "Safe Mode...." if not, use the up and down arrow on the keyboard and highlight the Safe Mode and press Enter. You'll be taken to the Safe Mode and also you see another warning message stating if you are sure to boot into safe mode or not, click yes and proceed forward. There you are in the safe mode.

If you need further help, let me know.


Good luck.

Thanks for using FixYa.

Aug 30, 2010 | E-Machines eMachines Desktop PC

1 Answer

Only load up to windows prompt


Try boot the computer to the safe mode..

  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER
Let me know if that worked.

Thanks
Smith

Sep 21, 2009 | Sony VAIO PCV-RZ40C1B PC Desktop

2 Answers

Won't boot - brief blue screen


Press F8 while booting but before it goes into SAFE mode select "Temporarily disable restart." Now you should be able to read the Blue Screen. If this doesn't work it's likely you have the GenericFX virus and you'll need to repair the operating system.

May 30, 2009 | Computers & Internet

1 Answer

My HP Notebook first showed a black screen and then after a hard shutdown and restart it only shows a black screen with colored lines. It seems that it is starting up even though I can't see the screen.


Try this,Start in VGA mode.Once started,update your video drivers

To use a Safe Boot option, follow these steps:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
Safe Boot options loadTOCNode(2, 'moreinformation');
  • Safe Mode (SAFEBOOT_OPTION=Minimal): This option uses a minimal set of device drivers and services to start Windows.
  • Safe Mode with Networking (SAFEBOOT_OPTION=Network): This option uses a minimal set of device drivers and services to start Windows together with the drivers that you must have to load networking.
  • Safe Mode with Command Prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)): This option is the same as Safe mode, except that Cmd.exe starts instead of Windows Explorer.
  • Enable VGA Mode: This option starts Windows in 640 x 480 mode by using the current video driver (not Vga.sys). This mode is useful if the display is configured for a setting that the monitor cannot display.
Please rate this a fixa

Feb 01, 2009 | Microsoft HP Pavilion DV6276US Notebook PC

1 Answer

Windows xp logo will start to load then......


To solve this will require more information from you. The Blue screen is Windows way of telling you that it has a driver issue with a basic component, usually your video card. Did you recently make any hardware changes? If so please let me know what was changed.

When windows first boots, you can repeatedly press the F8 key until you see a menu giving you choices of windows booting. You need to select Safe Mode. Safe mode should allow you to at least boot without a blue screen. The blue screen could also be cause by a virus or other software.

Microsoft has a description of Safe mode here;
http://support.microsoft.com/kb/315222
but here is a quick snippet
To use a Safe Boot option, follow these steps:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

Dec 13, 2008 | Compaq Presario S6000NX (DQ178A#ABA) PC...

4 Answers

Dell 1501 inspiron laptop blank screen


Hi,

Have you installed any application/program prior to the blue screen? Most blue screen causes your system not to boot to your operating system anymore. It is possible that your hard drive is crashed due to a virus infections or spywares. Incompatibility and corrupted system registry may affect your system to have blue screen as well.

You may try the following steps below.

1. Restart your computer. After you pressed the power button to restart. Keep on tapping F8 key on the keyboard on and off.

2. Boot advanced option will show up on the screen. You may boot your computer to the following option.

a. Last known good configuration
b. Safe mode with Networking.

If Safe mode w/networking works, restore your computer to an earlier using the system restore features.

Keep me posted.

Regards,

jeff

Oct 18, 2008 | Dell Inspiron 1501 Notebook

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