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Re: can't hear incoming or outcoming calls
Sometimes when a phone goes onto car kit, it means its time to get a new phone. It shouldnt be doing that on its own. You can either take it in, and have them look at it, or get another phone. Good luck. Sorry I couldn't be more help.
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Car kit mode means one of two things, first it could have a piece of lint or paper stuck in the charge port making it think there is a car kit plugged in, or second it could be that some moisture got into the port and its giving a indication that something is plugged in. and thats why you're not getting any sound. There is no specific setting to turn on or off 'car kit' mode you can use a paper clip or something and mess with the port a little bit to see if 'car kit' goes away or replace phone
I have the same phone. I have had that same problem before. What i did to fix it was to take a blowdryer (on the cool setting -not warm or hot) and take the battery out and blow the phone with it. The reason it says carkit is because moisture got into the phone somehow. Mine first started saying carkit when my friend dunked my phone in a cup of water. I hope this helps you with your phone. Also if the blowdryer doesnt work then try using a can of pressurized air.
If you have the phone handy, simply dial *72 followed by the ten digit number you want your phone forwarded to. If you do not physically have the phone, you will need to call customer service and request that they forward your phone manually in the "switch".
If you're with Verizon, you can simply dial *228, and choose option 1 when prompted. If *228 does not work, contact Verizon Wireless Customer Service from a different phone besides your cell phone at (800) 922-0204 and they can assist you with manually programming your handset.
Take a tiny screw driver or something like it and with it short out pins in the connection port on the left. The phone should then turn off. I had to do this a number of times and finally got car kit to turn off. Hope this works for you it did for me!
A clarification on solution #1: Try pressing the tip of the knife (I used the end of a nail file) onto the lower right hand side of the charger area. That's what got it for me. If that doesn't work, try other parts of the end...