Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

Says "Cartridge Not Compatible", but it's the right cartridge

I turned on my printer one days and it had an error message saying, "color cartridge not compatible with printer"

However, it's definitely the right cartridge because I've used it with the printer before.

I tried taking it out, I even reset the printer.

I would ignore this problem since I don't even use color printing, but my printer seems "obsessed" with this problem and i can't bypass it. The scanner won't work, I can't print in greyscale. It just keeps beeping at me.

Any ideas?

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  • Anonymous Mar 05, 2009

    i refilled my colour cartridge in my dell 105 and now it says cartridge not compatabile

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  • 2,120 Answers

Your printer uses ALL cartridges for printing anything. Replace all of them with GENUINE HP cartridges.

Posted on Jan 31, 2009

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1 Answer

Help me please, i have new HP j3508, but when i install new cartridge into my HP 3508, the message on the screen says :"Cartridge Error" cartridge on right is not intended for this printer... help me


You need to remove the cartridges, see to it that the colored cartridge are olaced in its right location the same as with the black cartridge to avoid an error.

Jan 09, 2013 | Printers & Copiers

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INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.


Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.

  2. Plug in your All-in-One again and turn it on.

  3. Uninstall and then reinstall your cartridges.

  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.

  2. Use both hands to lift up the scanner unit until the scanner support holds it open.

  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

  4. Remove the color print cartridge.

  5. Lower the scanner unit until it is completely closed.

  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.

  7. Reinstall the color cartridge and remove the black print cartridge.

  8. Lower the scanner unit until it is completely closed.

  9. If the error message occurs again, replace the color cartridge.

  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

  11. Lower the scanner unit until it is completely closed.

  12. If you receive the error message again, replace both cartridges.
Hope it helps

Andre

Sep 08, 2011 | Lexmark Printers & Copiers

1 Answer

I intalled new ink on my computer and it says to remove tape from cartridge when I all ready did and it will not work


Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Jan 10, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip...


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Printers & Copiers

3 Answers

HP J4500 color cartridge error


Take the cartridge out and clean the contacts off with something (ie: pencil eraser, your thumb...) That worked for me! I couldn't find a solution anywhere even after chatting with online tech support from HP. Quick and painless! I hope this helps...

May 31, 2009 | HP OfficeJet J4580 All-In-One Laser...

3 Answers

HAving trouble printing


Check and make sure you did buy the right one first.

Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cartridge Error, Error 50C


Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 02, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    Turn the printer off and turn it back on again and see if happens now.

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    Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

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