May not be a solution to this problem in particular but get on ebay and find a new flex cable for like 6 dollars. The flex cables in slider phones break down or come loose easily. Usually this causes your screen to turn white. In your case the buttons have stopped working. It may be another problem altogether. So try replacing it, its cheaper than buying a new phone or taking it to a shop. Hope it helps!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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First thing is to make sure the cause. Do you have clock or any display? Is it a new installation? If so, check wiring. If failed, then the face plate itself could be bad. Call customer relations. the phone number is in the user manual.
the new face plate needs to be coded to the deck. with the face on you need to press and hold presets #1 and #3 at the same time. keep on holding and press reset continue to hold #1 and #3 until the unit is in all lighting mode. press AM button one time. p-rom ok will display. press and hold #6 and reset at the same time. continue to hold until display comes on.
PULL OFF SILVER FACEPLATE AND A RESET BUTTON IS BEHIND FACE PLATE COVER PLUG UNIT UP TO POWER SOURCE PRESS RESET BUTTON AND THEN PRESS POWER BUTTON,YES BATTERY MAY BE DEAD BUT AS LONG AS YOU KEEP CONNECTED TO A POWER SOURCE IT WILL WORK.
MINE DID THE SAME THING I JUST KEEP CONNECTED TO CIG ADAPTER IN MY CAR.
The disk tray button on the unit is probably being pushed in from the outer cover. When you took it apart and put it together you may have pinched the button in. Very carefully inspect the disk tray button area. The button needs its full range of motion. The faceplate is pushing the button in and that is why it works without it. Or the face plate is making the top cover to press in on the button. Go over the area and watch what the pieces are doing when you assemble the front in regards to the tray button. I had the same problem. Remember these pieces are plastic and after being run (heat) the plastic may want to warp a little since new.