Hello Laura Clark - Does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if water pumps out. If it does not, the unit could possibly be experiencing an issue with the pump, door lock assembly or timer. Since it is such a complex unit, I suggest contacting a professional to move forward accurately
Hello Dorothy - Does the drain pump make a humming noise? If so, there may be a restriction in the drain line or siphoning. Otherwise since it is such a complex unit I would recommend contacting a professional to have either the pump or timer diagnose.
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Does the dryer start when you push the start button?
Please provide the make and model number for the dryer.
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