Question about GE WJRR4170E Top Load Washer

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Agitator is slipping

I have a GE model WJRR4170G top loading washing machine, and it appears and sounds like the agitator is slipping while in use. I cannot figure out how to remove the agitator to inspect. I have taken the fabric softener resivour off, and now I am stuck. Any info would be a huge help.

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  • etnivin Feb 19, 2009

    Thanks for the info gdc1606. I was able to pull it right off. I was afraid to before. Just got the replacement part in, and it works great now. Thanks again.



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I have a different model, but my agitator came off with brute force. I used 2 allen wrenches in the slots on the side of the agitator to get leverage and then yanked until it came off. The problem is your air bell coupler.

Posted on Feb 02, 2009


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SOURCE: Agitator is slipping- GE model WJRR4170G top load washer

Starting at the center agitator stem, there should be a cover cap or something that is removed to allow access to the bolt or nut that hold the agitator on.

Reply back what you find and I'll help further.

Posted on Jan 30, 2009

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2 Answers

Ge washer wjrr4170g agitating very hard and rough and out of balance but is level on the floor. What is possibly wrong?

Hello Trina;

My name is Peter. I am a retired field service appliance technician.

Go into In put your model number. Ther will be a diagram showing your rod springs. I suspect you have a bad rod spring or it has come loose. The rod spring stabilizes the washer drum during agitation and spin cycle. These are relatively inexpensive parts approximately $16.00 each.

Lets repair this together. I have faith in you Trina. No man required.
Unplug or turn the circuit breaker off.
To replace this part you need to open the top cover. There are two retaining clips, one on the right and one on the left. If you look into where the top cover meets the front plate you will see these clips. With a putty knife or a spatula push on these clips to release the top cover. Raise the cover up.
Now, you need to remove the front cover. First disconnect the electrical connector to the door latch. Using a small screw driver wedge between the connector for release.
You will see screw on the inside at the top of the front cover. One on each side. They are either Phillips head screws of hex head screws. Remove these fasteners. Lift up on the front cover. There are tabs that go into slots. You may have to play with the position of tabs and slot to remove. You will now have access to the rod springs.
If the rod springs are loose tighten the threaded fasteners. If they are broken replace. You probably have only one broken. Keep running the dishwasher then you will have both broken.

Peter, Baltimore, MD

Nov 09, 2014 | Washing Machines

1 Answer

The plastic agitator isnt spinning it sounds as though the piece it sits on is turning but just spinning insde the plastic housing on the underside of the agitator

your "agitator coupling" is worn out underneath the agitator,remove the dispenser cup on t6he agitator,then the agitator,it sits on the coupler on splines and they wear out and the agitator can,t grip them anymore and slip

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IF it sounds like it is agitating but isn't moving, check to be sure the agitator is still firmly bolted to the transmission shaft. If it sounds like it's stuck when it tries to agitate (belt slipping possibly, etc.) it is probably a bad transmission and often not worth repairing unless you can find a used one somewhere.

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if you have aaccess to the belt already,
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then keeping an eye on the motor and the clutch underneath it, sounds like your clutch might be slipping..
you will notice immediately the motor will be spinnging but the clutch will not engage
ive included the part number
and phone number to call

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Have older Maytag top load washing machine. Model #LAT9704AAE. Washer won't agitate or spin.Belt slips when it tries to spin. Can't figure out how to pull the agitator off the shaft in the center of the...

check your idler pully here, its behind the pump
there is a half in bolt at the bottom of the aggitator
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Agitator is slipping- GE model WJRR4170G top load washer

IF the agitator is like the ones in the older models, it will just pull straight up and off of the transmission shaft.

Inside the agitator there is a rubber splined insert with an aluminum center. The soft aluminum strips out causing the grinding sound. Very common to happen.

We used to use a special puller to remove that part and then press a new one back in.
Voila! Repaired agitator!!

Most any appliance parts store should be able to look up your model # and tell you if that agitator can be resplined.

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GE Top Load Washing Machine -- Agitator will not cycle

Agitator's don't spin on wash cycle.

I would suggest washing the clothes without soap until they rinse clear. If you have hard water, the soap will not easily rinse out of clothes, or off of you when you use soap to wash or shower.

Reduce the amount of soap you use in each wash if this is the case. It sounds like your washing machine is working right.

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The ge wcxr1070t uses a coupling under the agitator . There is a cap on the top pop it off and remove the screw if you see one , otherwise just pull up , the coupling is under the agitator check to see if it is stripped . dr fixit in the repair service directory will have it if bad

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1 Answer

Agitator won't move

Sounds like the belt is slipping or broken.
you may be able to see it from the bottom
tilt it back.

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