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According to Sanyo support your are supose to plug the unit to the pc do a format of the drive (the unit or gps) and download the software included in your cd, that should fix it. If not they tell me to have the unit send to them. Mine did not work so i have to send it back good lock with yours!
Real easy to use 1- Read the manual 2 Turn it on and let it setup, once its ready to use 3- Hit menu then destination 4- put in destination and tell it to route 5- follow the gps unit, using some common sense, since it can and might tell you to do things that there is no road for or you might not be able to go that way. 6- Read the manual again this will show you some of the other features you may not be using. 7- If there is no manual check the cd that came with the unit since it will be on there and if by some strange chance it's not you can usually get the manual online at the manufactures website.
Thanks for using FixYa. Its good that you require a installation cd with the latest navigation cd however, there is nothing mentioned which tells the manufacturers name and model no# for your GPS Device. Please revert with this information so that I can assist you in a better way.