Question about Dell Inspiron 531s Desktop Computer

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Want to register our new Computer

Can't get the cd to come on for the 2 year extended coverage.

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Contact Dell directly at 1-800-915-3355 with you "Service Tag" and "Express Service Code" numbers. The Service Tech will fix you right up.

Good Luck.

Posted on Feb 02, 2009

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1 Answer

How to check warranty status of mercury products online thorugh serial no.


Dear Sir,

Please click here and you wil be redirected to a new page where you will find LOGIN option at the near end of the page. please register your product and yourself over there and they will let you know the status of your product coverage.

Regards.

(If you do have some additional queries We would be more than honored to help.)

Mar 14, 2011 | PC Desktops

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Been having this problem for 2 months.. computer is turned off... have been rebooting from CD in drive for 1 year... harddrive tired and cannot boot up by itself... lately cannot get to any Recovery mode,...


If you have a Windows XP CD, follow these steps.

1. Boot from the CD and start the installer
2. Choose to install onto the already formatted partition with the unbootable Windows, but opt to leave the existing filesystem and any other OSes alone. Choosing this will require you to create another folder for Windows to avoid writing over the existing installation. I usually call the new folder "WINXP."
3. Install Windows as you would normally, you'll need a Product Key but you can actually use your personal key on someone else's computer with no danger to you losing it or being accused of piracy, I'll explain this later.
4. Boot the NEW Windows XP install. Do not "Activate" or "register," you're going to be deleting this copy of Windows from the machine if all goes well.
5. Edit the BOOT.INI on the hard drive from the original installation of Windows with the corrupted HAL. This file should be in C:\ (may be hidden)

Sample BOOT.INI for XP Pro
Microsoft wrote:[boot loader]
timeout=10
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /NOEXECUTE=OPTIN /FASTDETECT

6. Go to C:\WINXP\system32\hal.dll (where "WINXP" is the folder you installed the second copy of Windows XP) and copy it from the new Windows to C:\WINDOWS\system32\hal.dll (or wherever you installed Windows XP originally, I use "WINDOWS" but some people use strange folder names for their XP) and overwrite any file there. The new hal.dll is uncorrupt and newly regenerated. The file is specific to each machine's hardware configuration and we needed to rebuild it. The installer did that for us with the new installation.
7. Try rebooting your computer to see if you can get into your OLD Windows installation. If you can, congratulations!
8. DELETE the "WINXP" folder (or wherever you put your new Windows install).

PS: Please rate this solution

Mar 11, 2009 | PC Desktops

1 Answer

'Driver not loaded & Windows not genuine' pop ups


Ok,Let me put it to you this way.Lets say I bought a Windows CD and loaded it onto my computer.On my CD jewel case I would have a long key number that I would need to enter into my computer before I could completely install Windows. I would have three days to either call Microsoft and register my software with a call person,or I would have the same three days to do it over the internet. Either way I did it, my CD key would now be tagged to my computer and registered with Microsoft . Microsoft takes a picture so to speak of my computer hardware and would store that information with my CD key. If I gave you my CD and you used the already registered key and tried to register it, Microsoft would see that your computer was not a match to it's data base and would flag your computer as not having a genuine copy of Windows hence the "nag" as it is called.You need to get your own CD key using the two methods I suggested and register that Key with Microsoft.

Dec 20, 2008 | Compaq Deskpro EN 6500+ Model 6400 CDS PC...

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Computer is infected with viruses


Download the latest version of AVG from: http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=lst-2

Please update me of your progress and kindly leave a rating.

Thanks :)

Mar 05, 2008 | Dell Dimension 8250 PC Desktop

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Windows 98 computer (drivers?)


1- Yes, you could install your CD. 2- www.download.com

Feb 26, 2008 | Dell Dimension 3000 PC Desktop

1 Answer

My PC


Maybe your cd cannot be read anymore by your CD drive.
be sure that the cd is cleaned and no crack traces on it.
Please try another a very new CD/DVD to see if the CD drive can read.

if read then, your cd is damage. but there is some CD drive that cannot read some cd disc. You should select maybe the cd rom compatibility.

Dec 28, 2007 | Dell Dimension 4600 PC Desktop

1 Answer

Warranty extention


It looks like that is the case. Here is what I pulled from thier website. Extended Service Plan (ESP)There's no doubt that your purchase was designed to give you years of use, however, an unexpected breakdown can mean serious "parts and labor" or replacement costs. Protect your investment by purchasing one of our new and improved Extended Service Plans! Benefits include:
• 100% coverage on Parts and Labor - with no deductible or hidden fees.
• Power surge protection for notebooks.
Extended Service Plan options for Desktops:
2-Year Desktop ESP 3-Year Desktop ESP Upgrade to:
2 years warranty on parts and labor
2 years technical support*
On-site service

Only $99.00 Upgrade to:
3 years warranty on parts and labor
3 years technical support*
On-site service

Only $139.00

Extended Service Plan options for Notebooks:

2-Year Notebook ESP 3-Year Notebook ESP Upgrade to:
2 years warranty on parts and labor
2 years technical support*
2 years of screen repair or replacement

Only $109.00 Upgrade to:
3 years warranty on parts and labor
3 years technical support*
3 years of screen repair or replacement

Only $189.00 Please note: Extended Service Plans may be purchased up to the end of the 12th month (364 days) from your desktop PC original purchase date. The extended warranty option is not available for all products/models. Refurbished units do not qualify. ESP coverage must not exceed a total of three (3) years from your date of purchase.
To Purchase an Extended Service Plan
You can purchase an Extended Service Plan by phone or online chat. You will be required to provide a credit card number and other requested information.

Live Chat Support—available 7 days a week, from 3 am to 12 midnight (PST)
Live Chat now features a new suite of tools that will allow our support agents to assist you more efficiently. With your permission, our representatives can now view and take control of your computer, check your system parameters and provide you with web pages to resolve your technical issues.

Nov 02, 2007 | PC Desktops

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