Question about Dell 540 Photo Thermal Printer

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Half-Photo Dell 540

My Dell 540 is only printing half a photo lengthwise. I have tried printing from the computer and printer itself and have also changed ink cartdriges, no change. Any ideas?

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  • 4 more comments 
  • BMillies Jun 01, 2008

    dell 540 only prints on the left side of paper. tried printing from computer and the printer same thing also installed new cartridge. Was working fine then I didn't use it for a few months and now this problem. Thanks

  • Anonymous Jun 19, 2008

    my dell 540 printer also is printing about only 1/3 of the left side of the paper. i have not used it in 6 months. installed new cartridge etc. please help!

  • Anonymous Aug 06, 2008

    My printer only prints on one side of the page lengthwise. Dell offered no solution and said the printer has gone bad. Dell unable to fix or offer a replacement. I used this printer minimally and had not use it for a while when I discovered this problem. Printer was only about 1 year old. Dell should offer something other than, "buy a new printer", if others are having this same problem. Help!

  • Justasking Oct 01, 2008

    same problem, tried other supplies, still same problem.

  • volzstone Nov 03, 2008

    I have same problem only prints half the pic.

  • Anonymous Apr 08, 2009

    it prints half a photo, i changed cartridge but same



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Posted on Aug 06, 2008


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Throw it away the Thermal heater has failed and it will cost more than the printer to fix. Dell will not support this item so lie the rest of us you are stuck with a Lemon. Yes Dell sucks, yes they **** again and yes they will keep sucking!

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It might be time to, but try these first:

(1) Try rebooting the computer (Press Ctrl+Alt+Del>Shutdown>Shutdown OR press and hold the power button down on the front of the workstation/computer/tower/CPU until the unit turns OFF)

(2) If that doesn’t work, then try clearing the print queue: Start>Settings>Printers>Double-click on the printer>Right-click on the print job(s) and click cancel/delete/purge documents and try reprinting a document

(3) If that doesn’t work, then try a power cycle: Try turning the printer off, then unplug the power supply from the printer, then unplug the USB cable from the printer then the back of the computer; wait 30 second; then plug the USB cable back into the computer, then back into the printer then plug the power supply back into the printer and turn it on – run a test print

(4) Run a Test Print: Start>Settings>Printers>Right-click on the printer>Properties>Print Test Page

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email me at and I will tell you how I got mine to prin the whole picture again.

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Looks like to heaters are going How long have you had it Still under warranty? If so send it back or ask for a replacement.

May 22, 2007 | Dell 540 Photo Thermal Printer

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