Question about Hitachi 60V500 60" Rear Projection HDTV-Ready Television

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I have what seems to be the common light engine problem with our 55VS69A Hitachi TV. I need to contact Hitachi. Do you have the #?

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  • denise_a_coo Jan 30, 2009

    found from other responses on this site to call customer relations dept 800-654-7013.

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Hitachi's Service Hotline number is 1-800-448-2244 (1800-HITACHI). They do not sell parts direct but can give you all the information for local servicing and authorized parts dealers.

Now if anyone knows the exact part number for the "light engine" in the 55VS69A, we might get once step closer to a solution for this common problem. Anyone?

Posted on May 12, 2009

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Hitachi 55vs69A TV TEMP and LAMP red lights blinking. Can I solve this problem myself or do I need a TV repairman?


If you replace the lamp and reset the lamp timer then that will do it.
For resetting of the timer, see instructions within the lamp box.
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Colored Blotches on an LCD Projection TV are usually caused by defects or marks on filters or lenses on one of the LCD panels themselves which are all located in the light engine (or optical block) First confirm that the lamp or main lens is not discolored by removing the lamp (unplug set and let cool before removing!) and visually inspecting the lamp itself and the lens that it shines onto. The light engine is an expensive part ($600-$1200) to replace and requires major disassembly. Have a tech confirm-Get an estimate -Be sure to vote/rate me if this helped Thanks!

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I need both panels of the screen for a Hitachi 55VS69A. I don't really want to pay that much if possible.


You can find a new OEM Hitachi replacement lenticular screen and Fresnal screen (availble together as the screen assembly) for a model # 55VS69A from a major Hitachi distributor at the following links:


Hitachi 55VS69A Replacement Part Screen Assembly (Fresnal Screen w/ Lenticular Screen)

And here's a link for the protection screen if needed:

Hitachi 55VS69A Replacement Part Protection Screen / Super Shield

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You might want to check the light installation to make sure it is seated properly and there is no dust build up around it or the reflector. Have you changed it recently?

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Blue haze spot-yellow tint


I have the same problem with blue haze that just spread out on model 55VS69A ,
tv is almost 2 years old. i called hitachi and they advised to call a local repair center to check the tv...they confirmed Optical Block (light engine ) replacement light engine cost $1400 and labour $400, so i called back hitachi and they said they will provide light engine and will have to pay labour!....this is not right paying out of pocket for a tv less than 2 years old....I am not sure if the issue will resurface again...more likely ....Hitachi is supposed to issue a recall or atleast like sony did to cover all cost for there defective TV's....I will NEVER buy hitach again.

Hitach SUCKS.

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