Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

4 Answers

Cell phone error

Hi i am having problems with my blackberry 7100i it is saying jum error 102 reset. please help thank you I have the same problem

Posted by on

4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 250 Answers

To fix this error, you will have to simply plug your BB into your PC and run the application loader.

If it is asking you for a password, the old user may have set this via security settings. If you do not know the password, entering it 10 times incorrectly with reset the BB to factory defaults

Hope this helps.


follow this steps
Step 1
Very Important!!!!
It is important to have the following software installed on your computer (at home and at work if you can):
1 - Desktop Manager - Hopefully this is already on your computer, if not click here:
https://www.blackberry.com/Downloads...93E4F3BB068C22

2 - Device Software for your BB Here is the link for you to get the latest OS for your Blackberry
http://blackberryforums.pinstack.com...ll_models.html

3 – Java Commander – You can download it here:
http://blackberryforums.pinstack.com...d=5&linkid=452

4 - Backups – You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book, or at least once a month. If you do not already have a data backup, you are out of luck (SOL) as your data is gone.


STEP 2
The Process
From Pinstacker JTReeves:
You should be creating a backup of your device data regularly, e.g., as often as you update your calendar and/or phone book.

If or when you get a JVM Error 102/Reset message, do the following:
1. Connect your BB to the computer.
2. Run JL_Cmder
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file.
You should be back to normal, with the exception of having to reregister OTA or other 3rd party apps. Save their reg numbers in your Memo app so that you have them handy.


Here is the full link that his process was taken from (Post #31):
http://blackberryforums.pinstack.com...ghlight=Backup


And here are some other links to threads relating to the JVM 102 Error
http://blackberryforums.pinstack.com...ght=javaloader
http://blackberryforums.pinstack.com...ror_102_a.html

For those of you who have a problem reinstalling the Operating Systemcell phone error - mag-glass_10x10.gif when the Computer doesn’t recognize the Device is connected – please refer to this link (Post #1):
http://blackberryforums.pinstack.com...uter_wont.html

Posted on Jan 30, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 8,619 Answers

Hi,

Before completing this resolution, download and install the latest version of BlackBerry® Device Software from your service provider's web site.
Re-install the BlackBerry Device Software and applications to your BlackBerry smartphone by completing the following steps:
Warning: The following procedures will delete either all data or all data and applications from your BlackBerry smartphone. Back up your data before performing the procedure. For instructions, see KB12487.

  1. Connect your BlackBerry smartphone to your computer.
  2. Open BlackBerry® Desktop Manager. Note: BlackBerry Desktop Manager may display "Disconnected." If this is the case, proceed to the next step to correct the problem with Application Loader.
  3. Click Application Loader. The Application Loader Wizard appears.
  4. Click Next.
  5. Choose the port that the BlackBerry smartphone is connected to and click Next.
  6. If prompted, type your BlackBerry smartphone password and click Next. The Device Application Selection screen appears.
  7. Select the applications that you want to install on your BlackBerry smartphone.
  8. If the Device Backup screen appears, choose whether or not to automatically back up the data on your BlackBerry smartphone. Click Next.
  9. Click Next.
  10. The Completing the Application Wizard screen appears, displaying all the software that will be installed on your BlackBerry smartphone. Click Advanced and make sure that Erase all application data and Erase all currently installed applications are both selected.

    Note: If the application loader tool was not able to access all of the data on your BlackBerry smartphone, then the following two fields are grayed out: Erase all application data and Erase all currently installed applications.
  11. Click Next.
  12. Select Do not automatically create a backup and click Next.
  13. Click Finish. The BlackBerry Device Software will be installed on your BlackBerry smartphone. Do not disconnect your BlackBerry smartphone until the process has completed.

Posted on Jan 30, 2009

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,110 Answers

1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.

Posted on Jan 30, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 378 Answers

Off the cell.remove the sim and the battery wait for a minute and reinsert it again.it can also be the problem of faulty battery.

Posted on Jan 30, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have jum error 102 onn my blackberry bold 9000


Your mobile OS (operating system ) has been damage , you have to re install your OS with desktop manager
Download the latest OS and desktop manager from RIM side (https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4 )

Jul 21, 2010 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

The bold doesnt want to turn on it says jum err...


Hi, You need to flashing the phone to erase unwanted messages on phone.Flashing the phone help you restore back the phone to normal.
You can use this link to get more info.

unlocktotalk.com/UnlockCodeInstructions.htm.

May 18, 2010 | Cell Phones

1 Answer

My bold 9700 needs to be reset, how do you do that, the screen is all wjite and it says JUM Error 102 reset


Hi,

Download the Blackberry Desktop Manager from https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22, after downloading run the setup and after completing this step. Connect your blackberry to your computer and open the BDM (Blackberry Desktop Manager). The application would recognize your blackberry, when it shows that your smart phone has been connected, you can now run the software. Make sure your computer is connected to the internet.

Run the software and allow it run. This process may take few hours to complete once done it would automatically reboot your phone and you are good to go.

Thanks

Apr 08, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Blackberry error code


all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you are re-installing the software

Mar 01, 2010 | RIM BlackBerry Pearl 8120 Cellular Phone

1 Answer

JUM Error 102 came up on my Blackberry 8110 phone, selected reset


You need to go to blackberry.com and download the latest Blackberry Desktop Software for your phone. It can then reload and/or upgrade the OS on the phone. Yours appears to be corrupt so you would need to use this method or use an MFI Multiloader but that is your next option if this doesn't fix it for you.....

Good luck!

Sep 15, 2009 | RIM Blackberry 8110 Cellular Phone

2 Answers

JUM Error 102 Reset


Sorry to hear that happened.One of the operating files has become corrupt, which sometimes happens with Blackberrys. If you go to www.blackberry.com/support and search KB11320 and KB12532 you should be able to fix it yourself. The steps are long and involved or I would type the solution here for you.

Aug 31, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

HOW DO I RESET MY PHONE


Hi Rob,

Reset, you mean firmware reinstall. Download the latest firmware drivers from Blackberry.com and then install those drivers via the Desktop Manager on your PC.

I hope this helps,

Thanks.

Jan 30, 2009 | T-Mobile BlackBerry 7105t Cellular Phone

3 Answers

I need your help


you will need to take it to a phone shop and they will use a flash leed and reload all the info for you shouldnt cost to much to do their is no way of doing this yourself hope this is some help

Oct 31, 2007 | T-Mobile BlackBerry 7105t Cellular Phone

Not finding what you are looking for?
AT&T BlackBerry Curve 8310 Cell Phone - Red Logo

Related Topics:

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top AT&T Cell Phones Experts

William Alequin

Level 3 Expert

853 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you an AT&T Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...