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Contacting Simplicity I have a defective pack-n-play and am unable to contact anyone at Simplicity. The phone numbers and email addresses listed on their website are out of order.

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  • tara_truitt Jan 30, 2009

    the web address you listed brings me to an artist's web page.

  • Anonymous Feb 20, 2009

    i need replacment parts and can not contact the web site or number graco is no help either and there name is on the bed

  • cshell83 Mar 24, 2009

    I also can not contact the company to order another set of screws for my simplicty ellis crib. We are in the military and just moved and the movers somehow lost our screws..Can anyone please help me find where I can get replacment screws!!!!!

  • Anonymous May 04, 2009

    SFCA recently purchased Simplicity via a Foreclosure Sale ... not sure when we'll be able to get parts at this point. I called the phone number listed on their site, 800-858-8323, and it comes back with a message "No route found." Should be fun finding parts and manuals now.

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Consumers can contact the CPSC Recall Hotline at (800) 638-2772 or the SFCA, Inc. customer service number at 1-800-858-8323 (Monday-Friday, 9am to 5pm). Additional information can also be found at www.simplicity-sfca.com or the website of the retailer where they purchased the affected product.


maybe this will work!!!

Posted on Jan 30, 2009

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals.

The phone number and email on thier website are non working. They do have a few video instructions that may assist you in putting yours together.

You can find those Videos here
http://www.simplicityforchildren.com/instructions/index.htm

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

Their website does have a couple of videos on how to assemble cribs. Here is the link. This may help in understanding yours.
http://www.simplicityforchildren.com/instructions/index.htm

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, they do have a few instructional videos on their website, you can find them here.

http://www.simplicityforchildren.com/instructions/index.htm

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, they do have a few instructional videos on their website, you can find them here.

http://www.simplicityforchildren.com/instructions/index.htm

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, they do have a few instructional videos on their website, you can find them here.

http://www.simplicityforchildren.com/instructions/index.htm

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.

You can also try taking the wheel to your Home Depot or Ace Hardware or store like this. They may have something else that will work for you.

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First, I would be very cautious. Several of these cribs were recalled. You can check the Consumer Products Safety Commission to see if your crib was involved.

http://search.cpsc.gov/query.html?col=pubweb&charset=iso-8859-1&qt=simplicity

Secondly, this company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.

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This company went out of business and I was unable to contact anyone about ordering parts or manuals. Unfortunately the new company that bought them, isn't taking responsiblity for any Products from the original Manufacturer.

Note, the website phone number and email are non working.

However, I did get a number to a person at the Blackstreet Captial Partners, who help in the purchase of the company. This is the communcations dept. Ask for Don Meyer 202-898-0995.

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