Ink leaking on to dvd when printing label

The tray is for the DVD or CD itself, not for a label. The printer prints directly on the CD or DVD, you must use ink jet compatible blank disks, the white ones with no printing. You don't need a tray to print the label.

Did you follow the steps from the user manual for this printer to print to a CD/DVD label? do you have the user manual for this printer if not you can downlaod it from here http://h10032.www1.hp.com/ctg/Manual/c01507549.pdf

Streaks or Lines in the Printed Image

An ink cartridge could be running out of ink or your ink cartridges require cleaning. Need to check ink levels, run the clean print cartridges utility and then print a diagnostic page.

Working through the steps outlined at the link below will help you to diagnose your specific problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00219790&cc=us&lc=en&dlc=en&product=421139&tmp_track_link=ot_search

Trust this is helpful.

To check the ink levels from the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.
The Printer Toolbox appears.
2. Click the Estimated Ink Level tab.
The estimated ink levels for the print cartridges appear.

Or

Print a self-test report
1. Load A4 unused plain white paper into the input tray.
2. Press and hold the Cancel button and then press the Start Copy Color button.
The product prints a self-test report, which might indicate the source of the printing problem.
3. Make sure the test patterns show a complete grid and the thick color lines are complete.
• If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges.
• If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot.
• If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot.

Printing Directly onto a CD or DVD in Roxio Express Labeler

1. Make sure that the product is turned on and that the USB cable is connected to the product and the computer.
2. Click Start , click All Programs , click Roxio , and then click Roxio Express Labeler v3 .
3. Click Disk Label , then click Options . Figure 1: Options 1 - Options button
4. The Options screen appears. Figure 2: Options screen
5. Make sure that LightScribe 12cm Disc is selected from the Disc Label menu, then click OK to return to the Roxio Express Labeler window.
6. Click Disc Titles , type the title and subtitle for the CD or DVD, and then click OK . Figure 3: Disc Title option 1 - Disc Titles button Figure 4: Edit Disc Title screen
7. Click Background , then click Import Background to use an image on the computer as the background on the CD or DVD. Click OK to return to the Roxio Express Labeler window. Figure 5: Background option 1 - Background button
8. Insert a LightScribe CD or DVD into the LightScribe drive of the product. Make sure that the label side of the disc is facing down.
9. In the Roxio Express Labeler window, click Print . The LightScribe label is printed on the CD or DVD. Figure 6: Print 1 - Print button

Did you try and change the ink cartridge mode from color + black to color, or vice versa? Another thing you can try is to "prime" the ink cartidges by taking them out of the printer and gently pressing on the print nossels to get the ink flowing, then put the cartridges back in the printer.

http://www.techwaredist.com/repairshop.asp

remove all the toner cartridges and then u need to clean the dirt collected in the printer.you can blow air with a blower machine.then shake the cartridges up side down for few minutes and then insert 1 by 1.it will work. the problem is either the dirt/dust collected in the printer or the cartridges are got over and needs refilling or replacement.

hello babu,
the problem is not with the printer, problem is with your general knowledge, to print on cd/dvd surface means you have to stick the sticker (cd label sticker) on the cd, then put the cd on the printer to print.
ok
bye bye
hope u will soon understand......

It is because coping is not the best way to get a perfect copy on the printer, Try scanning with computer using black and white photo it will come out much better if you are doing a pic. then use color picture.

You need to find the function in service mode: http://pixma.ulmb.com/?p=240

It is a tedious process but it works.