Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Warm Refrigerator My Kenmore Elite refrigerator is not cold, the freezer was not completely closed overnight and there is a code or ERR FF on the panel. What should I do?

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I followed the suggestion of the person that posted a response, unplugged the refrigerator and after 10 minutes plugged it back in the refrigerator has been working since then.

Posted on Jan 31, 2009

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Help please - my Kenmore Elite Bottom Freezer not cold - top refrigerator getting warm.


Have pressure taps installed, & check the refrigerant... these refrigerators have a critical charge (meaning not a lot of refrigerant to make them work) So whoever puts gauges on it, make sure they purge their hose while screwing the hose on to the new pressure tap so there is no loss of refrigerant & no air gets into the system. It sounds to me like it is low on refrigerant.

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What er ff mean at Error message on display of Kenmore Elite Bottom Freezer Refrigerator


Hi.

Error ff (er ff) means defective fan detected. Before calling support or before replacing the fan try performing a complete defrost by leaving power disconnected for one day (remove food from inside the unit first). That will fix the problem if the fan was temporarily malfunctioning because of ice formation. If that does not work the fan must be tested before replacement.

If you need parts see this tip explaining how to find parts and diagrams for most appliances: Where do I find parts and diagrams for my appliance?

Regards.

Ginko

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Hi Louis,

This is what has happened. Due to the door being opened for so long moisture which is naturally in the air has collected on your freezer coils. What you need to do is turn the whole thing off for at least 24 hours. Open the doors and put some towels around it to let the frost melt out.
All the air that gets cooled in your unit gets cooled by a fan that pulls air through those coils. Once the frost has melted out of them it should cool just fine.

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I also had an "eR FF" message. I discovered that the fan inside the freezer compartment was locked up from accumulated frost. I unplugged the refreigerator for about 6 hours and left the freezer compartment door open so it could completely defrost. So far, it's been running smoothly (and more quietly!) for about 24 hours now. (My fingers are still crossed).

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Possible sesor error. Unplug for bout 10 min then plug back up.

Jan 30, 2009 | Kenmore 73502 / 73504 / 73509 Bottom...

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Fridge compartment too cold.


Most bottom mount freezer units work by diverting some of the cold freezer air up to the refrigerator through a duct that vents to the top of the refrigerator A thermostat in the refrigerator closes a flap in the duct when the refrigerator is cold enough.

It seems like the thermostat or flap is not working in your refrigerator. You can troubleshoot this by turning the refrigerator to the full warm setting and turning the freezer knob in the cold direction until you hear the refrigerator turn on. Place your hand near the vent at the top of the refrigerator, if cold air comes out that means the flap is not closing like it should.

If the flap is not closing, it might be frosted open. Pop the plastic vent off (they are usually held in with snaps) and inspect the flap. It should open when the fridge knob is turned in the cold direction and close when it is turned in the warm direction. If there is no frost jamming the flap, and the flap is not moving, the thermostat is likely defective. See the pictures below, one is flap open and the other is flap closed.c0498df.jpg67c95ca.jpg

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1 Answer

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Well, this may be a solution, at least in our case. While were were unpacking the refrigerator and dumping food into coolers, we also unloaded the freezer, even though it appeared to still be running.

After clearing it out, we noticed that the icemaker device in the upper left corner was all iced up, like an old freezer does without self-defrosting. We thought our machine was a self-defroster and this made us suspicious.

We unplugged the appliance and defrosted this upside-down iceberg in the freezer. After it was cleared out, we plugged it back and and lo and behold, the thermostat came on! Here it is 12 hours later and it is still running.

So, it may not be the actual cause, but I can't come up with another solution at the moment. By the way, it makes us wonder if the error code "FF" that we had stood for "freezer fan". Perhaps that iceflow interrupted the fan or its circulation, somehow? In any event, other people with this same error code (FF) might check for icing forming around the icemaker.

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1 Answer

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ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.

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