Question about Xerox Phaser 8400 Laser Printer

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Maintainence Kit I cannot remove maintainence kit! It appears as if the lock on the top of the printer has been pushed in. Are these two related?

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  • beverlyCFT Feb 03, 2009

    I cannot pull the maintenance kit out. I have shut down the machine and tried pulling it out while off. i have rebooted and try to pull it out and still nothing. My machine also keeps getting a paper jam and I think it is because of the maintenance kit. It almost looks like it is in crooked. How do I get it out?



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Normally if you shut the machine off and on and let it totally cycle it will release.

Posted on Jan 30, 2009


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What should i do, my printer is requesting me to replace document feeder kit and i dont know what to do. help me out please. MIKE

Never mind, I noticed the model in the subject. Sorry, it is Monday morning. Ideally you need to order a new ADF Maintenance Kit and replace the parts in it to maintain optimal performance of your printer. It comes with a pickup roller, separation pad, mylar sheet and instructions. After you replace the kit, or if you just want to reset the message and ignore it for another 90k copies, do this:
1) Turn the machine off and back on. 2) When XXXMB appears on the control panel display, press and hold the 6 button until all three LEDs flash once and then stay on. (This could take about 20 secs to happen) 3) Release the 6 button and then press the 3 button twice. 4) Press the 6 button to select NEW DOCUMENT FEEDER KIT.
After doing this, the MFP will complete its initialization sequence and the counter will be automatically reset.
The part number for the maintenance kit is: Q5997A, Amazon has it for about $91
Hopefully that helps.

Feb 21, 2011 | HP LaserJet 4345mfp Printer

1 Answer

I have a paper jam only when the printer is idle. After I pull the jambed paper out the next run goes through fine. This happens all day long. If the printer has been used recently there is no problems?

printer rollers need looking at, or the drum needs replacing

look for maintainence kit, or print printer configuration and look at drum life and total amount of print outs. then refer to manufacturers website and cross reference when it needs servicing

Oct 15, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Really poor quality of the printed picture.

Have you cleaned the printer using a Magicard cleaning kit? Your printer neds to be cleaned using a cleaning kit every time you cahnge dye film to maintain a top quality print.
Cleaning kit contains 10 cards, 1 pen and 5 rollers - P/N M9005-761. You can buy it from your Magicard approved dealer or contact Magicard directly who will direct you to a dealer -

Feb 15, 2010 | Magicard Rio Card Printer

1 Answer

Install mk

install MK means replace the maintains kit . maintains kit is belongs to drum ,developer , drive gears ..... after 250000 print it asking to replace all the things ....... this is not harmful the printer it will work fine don't worry about the install mk....

Nov 18, 2009 | Kyocera Mita FS-3830N Laser Printer

1 Answer

I have a Xerox 8500 DN and it is not recognizing the maintainence kit, have tried compatible and OEM Xerox kits but can not get to identify. on troubleshooting Test: 57 Drum Maint. Kit :Ck DM contact...

The maintenance kit needs to touch contacts to reset it.

There is a camshaft 020K14800 which may be cracked and therefore doesn't position these contacts. I suggest replacing this.

Item, Inc.

Nov 16, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Where is the catridge of pixma mp 240

easy one.. open the front of the printer, where the paper comes out. Place your thumb under the lip of the printer just under the name Canon and lift. The top of the printer will lift up and lock into place when you lift it high enough. Do this with the printer turned on and the cartridges will slide out from the right into the middle for easier replacement. If you do this and the printer is turned off, the cartridges are hidden from view as they are parked on the rest stand underneath the front panel buttons. Press the grey cartridge release towards the front of the printer and the cartridge enclosure will open, remove the cartridge, refit the new one (or the old one), close the enclosure cover and then drop the top cover by pushing the support leg towards the back of the printer as you lower the top. Then go into control panel, printers and scanners and right click on the printer icon. Select properties, then select the maintainence tab. click on the printer alignment and follow the procedure.. Done..

Oct 31, 2009 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

Brother mfc 5840 won't print clearly

you need to check the maintainence kit and see if it's full. Also if it isn't, use some iso-proponal alcohol and some q-tips to clean the print section of the cartridge and the cartridge tray.

Aug 21, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

HP 5550c Printer: install a toner cartridge and now the cartridge is jamed and unable to turn the toners as before. can not remove the cartridge.

The white plastic lever has broken and needs replacement. On the bottom left hand side bracket of the Transfer kit to it's left is a black plastic cover which pops off remove it and you will see a white plastic
lever which pivots on a bar with the transfer kit locking and unlocking the toner cartridges it often goes bad and tears. Hp should modify this and make this piece metal not plastic. You can manually pull and push down on the metal bar to lock unlock the toner cartridges for a temporary fix.

Mar 10, 2009 | HP Color LaserJet 5550hdn Printer

2 Answers

Horizontal lines that appear on my printed photos even after performing maintanence and cleaning the rollers, any other thoughts?

Your cartridges are either empty or misalligned get them alligned in the maintainence option of printer settings of printer properties and go for cartridge cleaning also.
Manoj Joseph
+91 9352008418

Jun 13, 2008 | Canon Office Equipment & Supplies

1 Answer

Xerox copier C2424 error CT3

Your maintenance roller could be out of place in the kit. Since you just replaced the kit and getting the grinding noise. Sounds like you have a problem with that kit binding as it pivots up and down away from the drum.

Mar 31, 2008 | Xerox C2424 Copier

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