Question about Philips SA6145 MP3 Player

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Philips SA6145-02 frozen

Slideshow stops at .bmp image file and is completely frozen, cannot close it and would like to keep my files. If I reset do I loose everything?

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4 Suggested Answers

SOURCE: reseting

yes u will.

Posted on Jan 19, 2008

  • 2923 Answers

SOURCE: Philips Voice Tracer 860 Files are

Though you could see that the Philips is empty, we cannot say that it's completely empty. There could be some hidden files or the storage portion of the device is not working correctly.

First, check the available storage of your device to see if you have enough space to save or record a file. Next, try to record a voice that will not exceed to the available storage.

If you find the storage completely empty, but still you're having a trouble of saving a file, then you may need to reformat the storage portion of the device/player.

NOTE: Reformatting the device would lose every file including the program. I would suggest to contact the manufacturer and have them reformat your device, reload the program and upgrade the firmware of your Voice Tracer and that should work properly.

Good luck and have a great day!

Posted on Feb 08, 2010

  • 94 Answers

SOURCE: which video file format does philips GoGear support?

You can convert avi file to MP3 directly with Aneesoft video converter

Thanks for your interest in fixya please do be considerate to leave positive feedback and ratings for me if you feel my answer have helped you. Thank you.

Posted on Dec 13, 2010

  • 86 Answers

SOURCE: I downloaded files on my 8gb philips go gear

Hi leefordnarte,

You can find a lot of valuable resources on the Philips Support Site...I am not sure which specific model you have, but the Product Support Page for the SA5285/37 can be found here:

For the issue you described, I would attempt a Repair/Recovery - this process will restore your player to factory settings, as well as update the firmware in the process.

Try the Philips Device Manager software (found on the support site if you do not have your original software disc):

NOTE: Contents will be removed by using the repair function.

  1. Install the Philips Device Manager and run it with your player connected to your PC. You can download it under the Software & drivers section.
  2. Click the Repair tab in the Device Manager, press and hold the corresponding recovery key on the player when connecting it to your PC.

  3. Follow the PC screen to recover your player.
You can find the recovery key on your player from the below table.

Hope this helps - if so, let me know by rating this solution. If you have any additional questions or need assistance, you can reach Consumer Care at 1-888-744-5477.

Posted on Aug 08, 2011

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1 Answer

16gb mp4 mp3 player

Hi Prabu
To answer what format does your player needS for video, it will be WMA.
For Pictures the format will be: JPEG, BMP
According to the user manual you will use "Songbird" to download videos to your player, the manual can be downloaded from this webpage:
User Manual Website:
If you need to download "Songbird":

www. or


Apr 26, 2013 | Philips SA4ARA16KF/37 gogear ariaz 16gb...

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I have removed all music from my gogear vibe 4gb and reset it but it keeps telling me there is no free space

You may have to reformat it again? Or indeed you may have to put the complete software back on it again after a reformat? Try a "restore to factory settings" if available before reformatting. Sometimes if not deleted properly the media can be corrupted and then it must be reformatted again, usually you can hook up USB to the PC and reformat and re-image the software and directory structure all again, then you can put new songs back on it.
Obtain a manual, and use this to assist you they always help. below is a link for your support site and to obtain a manual.

Jul 13, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

I ran the battery on my MP3 player completely down and it shut off. I charged it and now all the songs are gone... is there a way to recover the lost songs?

Try this:

1)Perform a system reset, which won't erase your files, to attempt to correct playback. Locate a thin object, such as pen tip or unfolded paper clip and insert it into the small reset hole on the bottom of your GoGear. Hold the thin object in place until you see the unit shut down completely. Your system has been reset. Power the device back on to see if the corrupted files have been corrected. If the reset failed to correct the issue, perform a file recovery on your GoGear.
2)Initiate a file recovery by first connecting your GoGear to your computer. From your computer's "Start" menu, choose "Programs," "Philips Digital Audio Player," "Area Device Manager" and "Philips Device Manager." The Philips Device Manager software will be activated. Inspect your GoGear to confirm that it is turned off. Plug the small end of the supplied USB cord into the bottom of your GoGear while holding down the "Volume Up." Insert the larger end into a free USB port on your computer. Hold the key as the "Philips Device Manager" reads your GoGear and activates recovery mode. Click "Repair" and follow the onscreen prompts as given by the "Philips Device Manager" to complete the process of memory recovery. Disconnect your GoGear from your computer properly after the process is complete and restart your MP3 player.
3)Reload and replace the files onto your GoGear by first connecting your GoGear to your computer. Plug the supplied USB cord's small end into the bottom of your GoGear and the large end into your comptuer's USB port. Initiate Windows Media Player by clicking on its icon if it doesn't start upon connection with your GoGear. In the left pane of the WMP, click "Philips GoGear Aria." Click the arrow on the top left edge of the WMP window, followed by "Music." Highlight all files, and click "Delete." Click the "Sync" tab on WMP, and drag and drop the music files you would like to replace and reload into the "Sync List" panel. Click "Start Sync." The files will be freshly loaded onto your GoGear.
4)Properly disconnect your GoGear from your computer to avoid memory corruption by first closing all applications in use by the GoGear (WMP). Click the USB device icon in your system's tray (located on the bottom right corner of your screen). Follow the prompts in order to safely remove your GoGear from your computer. When your computer tells you it's safe to remove your GoGear, unplug the USB cord from your GoGear.

Hope this helps!

Apr 08, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

Transfer photos but cannot see them on the mp3, the computer is telling me they are transfered ok.

you may have not placed them in the right file on the player. look in the user manual to find out where to put them. also they might need to be a specific file format. if they do all you have to do to change it, for example to change jpg to bmp, is rename the file from *.jpg to *.bmp replacing * with the file name. hope this helps, solver214!

Oct 20, 2009 | Philips GoGear HDD6330 MP3 Player

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Sep 25, 2009 | SanDisk Sansa e250 MP3 Player

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Hold down the off switch and press + volume at the same time

Jan 26, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Files not playing on go gear

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up. Once all this is done, use the Philips Media converter to convert all your video files from now on.

-Tha Mp3 Doctor

Dec 08, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer


Open Philips Device Manager.

Reset player using reset button at base of player.

Press and hold [PLAY / PAUSE] button whilst connecting to the PC.

Device Manager should show error with device.

Follow the on-screen prompts to repair the player.


Jun 07, 2008 | Philips GoGear SA3125/37 MP3 Player

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