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Re: unusual paper size
Load the custom size paper in Paper Tray 5 (Bypass Tray). The Tray 5 screen will be displayed on the Touch Screen.
Select [Non Standard Size] from the column on the left.
Select the [Up] or [Down] arrow button to modify the X dimension of the custom paper size. The value range is from 147.32 to 457.2 mm (5.8 to 18.0 inches).
Select the [Right] or [Left] arrow button to modify the Y dimension of the custom paper size. The value range is from 147.32 to 297.2 mm (5.8 to 11.7 inches).
Select the appropriate paper type from the Paper Type column on the left.
Select [Tray5] from the paper supply section under the [Basic Copying] tab.
Make any other required selections for the job from the Basic Copying tab on the Touch Screen.
Place the original(s) in the Document Feeder or a single original on the Document Glass.
Press the [Start] button on the Control Panel to copy
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The paper you have inserted into the printer, and your page size settings have to match. You can't load A4 paper and tell it to print A5 size. This is why it is printing so small on the A4 paper. It assumes you need to trim it down to A5 size after printing.
The printer should accpet every paper only requires adjusting the feeder area fo every new brand paper that is inserted on device. Inspect the devices feeder compartment for appropiate size requested of the paper. Also, the printing paper has size adjustment details required to fit into the printer. Once observed, the feeder compartment would require manually adjusting to fit new paper size to achieve printerbility. Also, power on the computer to test print the new adjustments. The printer commnads too allows to sleect the appropiate shapes requested considerign the type of pape inserted in feeder comparments. Circumspectively, perform printer feeder compartment adjustments and test print a page to ascertain the most possible condition ot the new settings.
Problem 1 : As far as the machine printing 2 pages per job. To fix this it's usually the default number of copies the printer is set to. To change/ confirm the setting is set to one: Press the menu button Arrow down to -> Printing, Press the green check to enter the menu Arrow down to -> Copies Press the green check to enter the menu Change or confirm the value = 1, (Based on your question this might be set to 2) Press the green save the value. * If your number of copies is set to 1 and the machine is still printing 2 copies, then the problem relays in your print driver.
Problem 2: General Misprint Error message something like 41.3 2 things to check:
1st - Press the menu button Arrow down to Paper Handling, Press the green check to enter the menu Now you will see options like Tray 1 size - Tray 1 type. Here their will be a option for each tray installed on your machine. You will go into each tray option and confirm the paper size and type. Example Tray 1 Size = Envelope #10 (This is the manual feed tray) Tray 1 Type = Envelope Tray 2 Size = Letter Tray 2 Type = Plain
To perform arrow down to tray X size press the green check to access the menu, arrow up or down to select your paper size. Once the paper size is selected press the green check to save it. repeat for each tray.
2nd - Pull out your tray and remove the paper, towards back of the tray you will see a guide (Tab) in the middle of the tray which allows you to expand the tray to accept various paper sizes, Please confirm the guide is set to the correct type. If your using letter, make sure the guide is set to letter (LTR) you can see these codes by looking at the base of the guide, their is a little arrow pointer.
Ignore the error and continue printing. The print job might still be acceptable even if the paper size and paper type settings are not an exact match.
Press Enter on the control panel to clear the error message.
Try the print job again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Use the HP product software, also known as the printer driver, to change the print settings for your paper size and type depending on your version of Microsoft Word.
In Microsoft Word, click File , and then click Print .
Make sure that your HP product is in the Name drop-down list box, and then clickProperties .
Click the Features tab, or the Paper/Quality tab.
Select a paper size from the Size drop-down list.If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
Select Custom from the drop-down list.
In the Custom Paper Size dialog box, type a name for the new custom size.
In the Width and Height boxes, type the dimensions.
Select the unit of measurement, and then click Save .
Click OK to close the Custom Paper Size dialog box, and then click OKagain to close the Properties dialog box.
You must exit the Properties dialog box to apply your changes.
Open the Properties dialog box again, and then select the new custom size from the Size drop-down list.
Select the paper type.
In the Paper Type or Type is drop-down list, click More .
Click the desired paper type, and then click OK .
Select the paper source from the Paper Source drop-down list.
Change any other settings, and then click OK to close the Properties dialog box.
Try the print job again.
Paper mismatch errors occur because the printer scans the width of the paper before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the printer, the printer reports a 'Paper Mismatch' or 'Paper too Narrow ' error.The error message might also display when you load the correct paper, just reinstall the printer driver if above procedure does not helps.
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follw the given step and check- 1-Before printing your document, be sure the page size is set to legal paper. Go to "File> Page Setup" and then click on the "Paper Size" tab. Select "Legal" from the drop-down menu.
2-Go to the printer and take out the paper tray. Remove the letter size paper.
3-Insert about one half of the package of legal size paper into the tray, depending on the depth of your tray. Larger printers can accept an entire package, while smaller ones cannot.
4-Make sure that the paper goes underneath the metal clips located at both the front and back of the tray.
5-For printers that don't have a tray, you'll have to manually feed the legal size paper. Locate the paper feed either on the front or rear of the printer.
6-Put a few sheets of legal size paper into the paper feed. The paper should be placed as close to the rubber spindles as possible. These spindles will draw the paper into the machine and feed it through the printer.
Need to set A4 size default on the printer driver itself. Go to Printers and Faxes / Konica Minolta 2490MF right click/ Printing preferences / Create a "Easy Set" with a new name. Set all paper sizes to A4. Save the new settings to the new Easy Set. Click apply.
From the computer, open the document to be printed within an application program.
Click on [File] on the toolbar, and then click [Print]. The Print window will be displayed.
Click on the [Properties] button, or the [Printing Preferences] button. The Properties or Printing Preferences window will be displayed.
Click on the [Paper / Quality] tab.
NOTE: Most applications will automatically provide the page size information to the driver. If not, steps 8 - 10 describe how to create a custom page size.
Select the required paper size from the Document Size pull down menu, if available.
If the required custom paper size is not available click on the [My Customer Sizes…] button.
To create a new custom paper size setting click on the [New] button.
In the Name field enter the name to be given to the custom paper size. For example 127 mm x 394 mm (5 in. x 10 in.)
In the Width field enter the width of the custom paper size.
NOTE: The width should always be the short edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the width must be set to 127 mm (5 inches) regardless of the orientation of the document or the feed method on the printer.
In the Height field enter the height of the custom paper size.
NOTE: The height should always be the long edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the height must be set to 394 mm (10 inches) regardless of the orientation of the document or the feed method on the printer.
Click on [Save]
Click on [Close].
Select the required paper size from the Document Size pull down menu.
Click on [OK] twice to print
From a Mac OSx:
Click on [File] on the application toolbar, and then click on [Page Setup]. The Page Setup window will be displayed.
From the Printer Description pull-down menu, select the correct PPD file for your printer.
Select the custom paper size for your document from the Paper Size pull-down menu.
If the required custom paper size is not available click on the [Manage Custom Sizes…]. The Custom Page Sizes window will be displayed
To create a new custom paper size setting click on the [+] button.
Double click on [Untitled] and enter the name to be given to the custom paper size.
At the Page Size field enter the width and height of the custom paper size.
This machine will only print certain sizes as borderless. A5 is not one of them.
You can use the following media with this feature:
Matte Paper - Heavyweight: A4, Letter
Premium Glossy Photo Paper:A4, Letter, 5 x 7", 10 x 15 cm/4 x 6", 8 x 10"
Premium Semigloss Photo Paper:A4, Letter, 10 x 15 cm/4 x 6"
Glossy Photo Paper:Letter, 10 x 15 cm/4 x 6"
As you can see A5 is not in the list, therefor you will not be able to print A5 borderless via the normal means.