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You're best bet is to contact Scott directly. It may still be under warranty - even if it isn't, you may be able to get a replacement or repair at no charge...if they stand behind their product that is...
Scott USA PO Box 2030 Sun Valley, ID 83353 1-800-292-5874
If the back of the helemt has a bungee strap you have to pull really hard to get it out. Its a pain. if its just a clip slide it under (you probably know that but hey some people...). Hope this helps you!!!
These in-ear monitors would probably work really well with a helmet - there is just a couple of things to think about.
This type of earphone really seals the ear and blocks out other sounds which is good for critical listening but you might not be able to hear the noob sliding into your back as he screams down the hill.
Also is the problem with how hard snowboarding is on everything when you crash - one good yard sale and those $100+ earphones (or the wires going to them) could easily be crunched.
I would say spend the same amount of money on a helmet with speakers built in and leave the volume at a moderate level and avoid the possible problems.
For kids, it is important not to purchase a helmet to big for their head. A helmet that is too loose or large is not going to be safe and can do more harm in the long run. Kids heads grow slowly compared to the rest of their bodies so make sure you order a helmet that fits. The only time you may want to bump up a size is if the head is right in-between sizes. Then you may op to select a larger size.
"Getting the right fit is the most important factor to consider when buying a Snowboarding Helmet:
1. Measuring Tape. Your helmet size is determined by the circumference of your head. Wrap a measuring tape around your head to get your helmet size.
2. Align the front of the helmet above your eyebrows and hold both straps until the helmet fits well.
3. Make sure there are no unwanted gaps between the helmet lining and your head. The back of the helmet should not touch the back of your neck.
4. The helmet should fit snug and nicely.
5. Try one of your favorite pairs of Snowboard Goggles and make sure they fit properly on your helmet.
Please note that the producers of helmets all have different ideas on the shape of a human head. Although the size might be right, the shape of the helmet might be different from the shape of your head."
"Snowboarding and Skiing Helmet Safety Standards
Snowboarding Helmets should have a CE, ASTM or Snell RS-98 certification. ASTM standards have been determined by a series of tests on helmet models, including testing the strength of a helmet's retention system under simulated hot, cold, and wet conditions. "