Question about Brother XL-3500

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Belt slipping on brother SE 350 sewing machine

How can I repair it?

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  • katdos50 Jan 31, 2009

    How do I replace a belt on my Brother SE 350?

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Hi - if you purchased your machine recently, I recommend that you exchange it. If you can't return or exchange the machine, check the paperwork that came with the machine - a phone number for Brother customer support should be in that paperwork; it might even be in the manual. If your machine is still under warranty, they can tell you where you can have it repaired.

Belts for these machines are not available "off the shelf", and the machines are not designed for consumer repair. However, if you've already taken the covers off and determined that it really is the belt that is the problem, take the belt to a Brother or Babylock dealer and purchase a new one. If you haven't taken the covers off, you can search the web for a service manual to determine the part number you need to order and find the instructions for making the repair - the service manuals are available on Brother's site, but you really need to dig around to find them ( I did it once, but haven't been able to find them since).

Please keep in mind that if your machine is still under warranty, you will void the warranty if you attempt to repair the machine yourself.

Good luck,
Ginny

Posted on Jan 31, 2009

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