Hello.
I recently bought a acer aspire 3680 laptop. Everything was working fine until today. I was just browsing around on my computer when the screen went black. The computer STILL SEEMED TO BE ON. All of the lights were lit up and the laptop was "humming" like normal.
On my home computer I went to acer support, they told me it was a ac adapter problem so I took the following steps:
*complete a 'power reset' of the notebook.*
1. Unplug the ac adapter. Keep ac adapter unplugged.
2. Remove the battery and keep the battery unplugged.
3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
4. Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).
5. Normally power on the notebook.
6. If the unit does not power on, remove the ac adapter and insert the battery into the system.
7. Plug the ac adapter back into the system, the battery charging indicator light will light up.
If the battery charging indicator light does not light up, the ac adapter may not be providing proper power to the unit, and may need to be replaced.
After doing all of that, the battery indicator lit up so it wasn't a problem with the ac adapter. I started up my computer, the screen was still black.
If you need more information tell me...
13ideas
Comment by 13ideas, posted on Jul 29, 2007
Does this mean that the ram I bought was "bad"?
If so I am going to take it back to radioshack.
THANKS A LOT,
13 ideas
Comment by 13ideas, posted on Aug 04, 2007
Comment by 13ideas, posted on Oct 09, 2007
Where did you buy the laptop?
Is it possible that they will take it back...
13ideas@gmail.com
4 Other Users Have The Same Problem
Comment by yu1qrp, posted on Mar 03, 2008
During the usage of acer 3002cli i restarted my pc and pressed altgr + F10 the fan started running wery fast and the screen was black power led is blinking yellow and nothing hapened i did power reset and still nothing but when i connect charger no green light is on what is the toruble here
Comment by Masterr D, posted on Feb 15, 2008
Hi I have an Acer aspire 3680 with 1 Gb Memory and 120 Gb hard drive. I boiught this laptop around 5 months ago and was working fine until Yesterday. I used the laptop in the morning and was working fine. Then when I used it later in the evening, it froze. So i shut it down using the power button. So I started it again, and all the lights were on with the fan running but the screen was black.
Comment by mossimo86, posted on Jan 30, 2008
i have same problem with my acer 3680.... one day im using it after a 30mins the screen went black... the power led lights and the cooling fan is running.... what can i do to fix this problem... tnx alot guys... Godbless all
Comment by rasreet, posted on Jan 01, 2008
my sreen went blank suddenly whan tried to on it before that 1hour back it was functioning ok. all lights are on sound is also there [acer]. what should i do?
You can also try checking the memory by sliding out the panel cover at the bottom of the casing. There might be a screw or two locking the cover panel in place. Try wiggling the memory a bit, might have loosen up somehow.
If still a no go, then perhaps you're really better off sending it back for repairs/replacement.
Hope this works out for you. Pls post again how things turn up. Good luck and kind regards.
Comment by Benimur, posted on Jul 30, 2007
The memory might not be bad. It might just have not seated itself properly into the slot. However, if after wiggling/seating the added 512 (like what you did with the original memory) and you still have the same problem, then you would really have to return it to RadioShack. It will be to your advantage to bring your laptop along so that when they replace, you can check it the replacement memory will work properly.
Cheers.
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