Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Fax using a calling card

We have an HP 7310. There is no long distance on the fax line, so I must use a calling card number. The manual says to use monitored dialing, but I cannot find how to set that. Can you help?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I use a calling card for long distance faxes. You don't have to "set" anything. They just mean listen to the printer. I am not at home right now to get the specific steps, but I believe all you do is put your fax stuff in the document feeder (I don't know if you can do this directly from the computer) and enter the 1-800 number from your calling card. Then the calling card will ask for your options and you will hear it from printer. That's what they mean by monitor. Then just follow the prompts.

Posted on Feb 02, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our HP Office Jet 4255 all in one suddenly won't receive faxes for some reason. It has been working fine up until now. We can send faxes, but for some reason the phone just keeps ringing and won't...


CHECK THE TELEPHONE NO.
Verify that you are dialing the number correctly. (i know its funny to ask)

Verify that you are dialing the number correctly. You must dial all of the numbers required to make a phone call from the same line. This includes numbers that must be dialed to access an outside line or to access long distance services.

TRY DIALING FROM THE FRONT PANEL
manually dial the number from the front panel of the fax.

If you have been using a speed dial or are faxing from the computer, print the page to be faxed and manually dial the number from the front panel of the fax. If the fax can be sent when dialed from the front panel, recreate the speed dial setting and insert some pauses.


Check the connections




Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



Jan 05, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

I would like to send a fax long distance using a calling card. I tried but it won't go through. Can it be done? I could do it on my other HP.


would like to send a fax long distance using a calling card. I tried but it won't go through. Can it be done? I could do it on my hp 6500 printer

Dec 29, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I can fax to local numbers but not to long distance numbers. Phone company has no clue.


Your problem is how you have set up your long distance carrier. You may not be able to use your fax if you must first go through a phone card system. However, sometimes you can use enough pauses in your fax dialing to get through it. If your long distance carrier is your local phone company, they SHOULD be able to tell you how to dial.

Oct 12, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

How to set up fax number on my 7310 all-in-one.


According to the HP manual for this unit:

1. Verify that your HP all-in-one is set to answer fax calls automatically. (Press the Auto Answer button so the light is on.)
2. Press Setup.
3. Press 5, and then press 1.This displays the Advanced Fax Setup menu and then selects Answer Ring Pattern.
4. Press the down arrow key to highlight an option, and then press OK. When the phone rings with the ring pattern assigned to your fax phone line, the HP all-in-one answers the call and receives the fax.

You can download the manual from HP here if you've misplaced yours and need more setup information.

Apr 03, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Can't send a fax.


This can be tricky and sometimes requires some playing around with to get the settings you need. Here is a document that HP created for just your situation. You may need to try it a few times to get the timing right but once you figure it out you should be able to use the same formula for all other fax calls long distance.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu01821&cc=us&lc=en&dlc=en

Jan 15, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't fax long distance now-


Do you have a DIGITAL phone service like Vonage?

Fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line..

Dec 17, 2008 | HP Officejet 5510 All-In-One Thermal...

3 Answers

Using a calling card for a long distance fax


It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

Apr 19, 2008 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

HP OfficeJect 7310 Uses 2 Pieces of Paper when Printing Fax


Sounds like the feed rollers need to be cleaned or replaced.

Dec 03, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

285 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96417 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...