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First go to Control Panel, hardware, Devices and look for your webcam. Go through the tabs to make sure it is Enabled. If you don't see your webcam, or you can't click enable, then you will need to reload the software drivers, either from disc or the manufacturer's website. Once you think you have it working you may want to reboot your computer, and then try the free webcam test tool.
hey everybody, i have the solution to all of u that have lost your instal disk for the ge easycam. after a week of calling many 800 #'s i found the right one. you will not find the solution on line because microsoft will not allow it. if you call the company directly that does support for the ge easycam and tell them that you lost your install cd they will send you another one. here is the number i called. the cd will come by mail in about 7 days. 1800-645-4994 if you just get to an operator you will solve your problem