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Sir, did u get any cd's along with the printer?then Pls install software,then go to start-programs-hp(there u can find hpscan.or if u r using xp hten got start-controlpanel-open Scanners&camera(open/add device from here).
You need to install the printer driver on your system to be use the printer to scan. Locate the CD that came with the printer lunch the CD and follow the instruction to install the scanner driver. If you can not locate CD, you can download the driver from HP website and run the downloaded driver.
You should have this printer disconnected before installing these drivers and software.
Unplug the printer, reboot the unit and re-install the software for the unit.
After the software loads, it will tell you to plugin the unit and continue installing the software.
Note, if you have changed the operating system, you will have to load the correct drivers and software for that printer.
I hope this has helped.
Go to control panel and uninstall all the installed software related to HP scanner. Remove your device from computer. Restart your system. Place your driver cd which came with your scanner in CD drive. Install the driver software from the cd and connect your scanner when prompted. If anything prompts in between the installation, proceed all the installations. Restart your system and now your scanner should be ready to use.
Chose 'software and drivers' link on page above. Chose operative system and follow instructions to download the printer driver. After downloading is finished, unplug the printer USB and run the
software that you downloaded. The software installer will tell you when
to connect USB.