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Error ff (er ff) means defective fan detected. Before calling support or before replacing the fan try performing a complete defrost by leaving power disconnected for one day (remove food from inside the unit first). That will fix the problem if the fan was temporarily malfunctioning because of ice formation. If that does not work the fan must be tested before replacement.
for using FixYa. Error ff is freezer fan fault. This usually happens when
either the rear board has gone bad or the freezer fan itself is bad and needs
to be replaced. To check what is causing the error you can start with checking
the fan which is located behind the back wall inside the freezer. Also check
the rear board as it might not be putting the fridge into defrost long enough
and is causing the ice to build up in the freezer and thus stopping the freezer
fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs
which will melt all the ice then plug it back if still the issue is not
resolved and you hear the fan running then it is the rear board that needs to
be replaced. Please do rate the solution if the issue is resolved or else
revert for further assistance. Thanks Rylee
This is an error code that pertains to the evaporator motor but could also be the main board. If the evaporator motor is running, the main board will probably need to be replaced. It could be a wiring problem but it's not very likely.
If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed. These checks require a meter and can be difficult to make, even for a technician.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.