Question about Coby MP-C7085 MP3 Player
My mp3 unit, when connected to my computer shows it is charged the computer can view the files on the unit however the unit will not power up when connected to the computer or when I disconnect. The unit is 3 days old and went dead while playing the fm radio. I connected it to my PC to charge it once it showed full charge I pressed the on button with no results, pressed the reset no results, pressed the on switch for 15 sec again no result however when I connect it to my PC it shows full charge on the units screen and I can view all the files and play the files but it will not start up....HELP
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
It sounds like the unit will not power on when not connected to your computer. This indicates the battery has developed a defect and is unable to hold a charge. The fastest resolution for you would be to return the unit to the retailer for an exchange or refund. The unit has a 90 day warranty from the date of purchase. You would need the receipt in order to receive a warranty exchange from Coby.
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Posted on Feb 05, 2009
I got a coby 2gb mp3 and I can't put any songs one it? why?>
Posted on Aug 12, 2009
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Posted on Feb 07, 2009
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Posted on Jan 02, 2017
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