Question about Dell Dimension 4550 P4 Socket 478B Motherboard (2U819)

1 Answer

Primary hard drive not found

Dell Dimension 4550
I swapped a hard drive that I knew was working and got the same message. Did all combinations of Dell hard drive and working hard drive as single/double/master/slave. Same messages.

Replaced IDE cable. Same message.
Ran diagnostics disk. Could not recognize hard drive. Tried to run chkdsk but would not.

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  • Geo Topia Mar 30, 2009

    Pretty much the same problem. Seems that once the OEM drive fails and I reinstall Windows (Windows SUCKS!) on a new drive I have nothing but problems.

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  • Dell Master
  • 1,183 Answers

Hi,
since you already tried removing and reseating the hdds . The problem could be the motherbaord slot. To troubleshoot the same
1. First Disconnect all hardrives and optical drives from the system
2. Go to the system setup or BIOS

  1. Turn on (or restart) your computer.

  2. When the blue DELL™ logo appears, press <F2> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3. Hold down the ALT key and press "F"
4. Hit ESC , save changes and exit .
5. SHutdown the system
6. Reconnect the HDD IDE cable to the optical drive connector on the motherboard.
You can refer to the following motherboard diagram
http://support.dell.com/support/edocs/systems/dim4550/techov.htm#1101668

7. Check if the hdd , is getting detected in the system setup
You can refer to the following link on how to read system setup screen
http://support.dell.com/support/edocs/systems/dim4550/syssetup.htm


Thanks
Proton

Posted on Jan 30, 2009

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