1. The Maintenance
Drawer will not come out. - Often times this can be overcome by waiting 2 minutes for the ?Hot Ink? timer to expire, then remove the Maintenance
Drawer. 2. If the printers Maintenance
Drawer is locked in place and can not be removed and there are no cleaning functions currently taking place then the Maintenance
Drawer can be unlocked by removing the right side cover and move the Cap/Wipe/Purge belts evenly down to the home position. This will raise the sensor flag from I/O Left and disengage the locking pin that is preventing the Maintenance
Drawer from being removed. 3. If either Maintenance
Drawer Guides (Blue Plastic Rail guides) have been replaced or removed and reinstalled and this is preventing the proper insertion of the Maintenance
Drawer then check on the outside of the chassis frame that both rear locking tabs for the rail guides are protruding through the printers frame and are properly seated and notched into place. ? If they are not properly installed and seated then remove the rail guides and reinstall and then test for proper insertion and removal of the printers Maintenance
Drawer. 4. Obstructions or spilled ink (wax) may be covering the Drum Maintenance
rail guides and preventing the proper insertion or removal of the Maintenance
Drawer. ? Check the printers Drum Maintenance
Rail guides for any paper scraps or spilled ink or leaking ink from the Printhead. Make sure that there is no spilled ink under the Maintenance
drawer waste tray and that it is seated properly.
TROUBLESHOOTING TIPS AND HINTS:
In order to provide more clearance when removing the printers Drum Maintenance
rail guides, use the X-axis gear to move the Printhead away from the drawer guide that you are removing/installing. Also raise the Cap/Wipe/Purge assembly to reduce interference. When a drawer rail guide is mounted, double check its rear locking tabs where they go through the chassis side frame. Both blue tabs should be visible on the outside of the frame of the printer.