Question about HP Compaq Presario SR1830NX PC Desktop

2 Answers

Computer was shut down incorrectly and now i cannot get past this

The page comes up "sorry for any inconviences but your computer was shut down incompletely or more aless it didn't run its course to properly shut down. It gives me a few options of having the computer go back to known source before this happened..I pressed each one of them and nothing happens and it just goes round and round..please help!!!!!

Posted by on

  • 5 more comments 
  • lexismommie Jan 30, 2009

    I am getting the Error Code SR1830nx..I have followed the directions on HP help and they have not helped. I cannot get to anything since when the computer starts up, I can't get into any files on my computer to scan the computer or anything. It goes back and forth from the black screen that shows the Error Message to the Compaq red screen. I am using Windows 98.

  • lexismommie Jan 30, 2009

    Hi Camm171, thank you for your interest in helping me. The error code is HD521-2W. I cannot access Windows 98. When I initially turn my computer on, its the black screen with the error message. Then it goes to the Windows 98 screen and then to the Red Compaq screen and does this continuously.

  • lexismommie Feb 03, 2009


    Thank you for your advice. I am very grateful there are great people out there, as such as yourself, that help those of us that are not computer wizards. I know I put that I have Windows 98 however I have Windows XP but sure this will not make a difference of the outcome. I do have the backup discs for my computer but scared to really do all that since I don't want to mess it up even more. Again, thank you for all your help.

  • lexismommie Feb 05, 2009

    Hi Chetangupta,

    Thank you for all the information. Unfortunately, I cannot type anything in the computer since it will not give me that option. It goes back and forth from the black screen to the Compaq red screen and continuously does that. Thanks for your help..:)

  • lexismommie Feb 06, 2009


    Thank you for the information. So I am putting in the XP system disc? Is this a disc that would have come seperately then the disc that I have that was made for my computer? Sorry for all the questions but I want to make sure I am putting in the correct disc. I appreciate all your help.

  • Bryan Cammarata May 11, 2010

    what is the error code?? can you get into windows 98 at all? you must be a bit more specific.

  • Bryan Cammarata May 11, 2010

    please be specific on what operating system , and messeges are being displayed..


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

I'm afraid the solution is a bit technical. You will have to make or get, a Windows98 startup disk. This will allow you to "boot" into the system and do a repair. If you don't have this, then your other recourse is to use the cd's supplied with the computer and do a restore. The last choice is to get a windows98(2nd edition) and rebuild the whole system. In any case the possibilty that you can recover fully is not good. The likely hood of your hard drive being currupt or bad sectors is very possible, and you may have to bring the pc to a qualified technician.

Posted on Jan 31, 2009

  • Bryan Cammarata Feb 06, 2009


    You have XP? thats better! If you have the XP system disc you can do a repair. Install the disc in CD (dvd) reader. Restart the computer. It will start off the cd -> hit any key to boot off CD (hit enter) , after a period of time it will ask if you want to repair, enter no, it will continue to load, again it will look for an installation of XP on your computer, this time enter REPAIR, XP will reload onto the old installation and repair the installation. Before you do all this make sure you have the XP key handy (located on a microsoft tag on your computer.). it will take 30 min to 1 hr to reload. Your computer should be ok then.

  • Bryan Cammarata Feb 06, 2009


    Yes the disk should say Compaq system disk (sometimes there are two disks 1, to confirm it is a Compaq, the other to install/repair the system). Remember after you see the initial installing Windows XP screen, by pass the first repair option, continue on until you see Windows has found an installation of XP, do you want to repair or remove.. SELECT REPAIR.

    If you do not see that option.... Repair is not possible, your only recourse is to reinstall XP (you will loose all previous data). I suggest you "google" Repairing XP, and read an article to fully understand the process. Hope this helps you!


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 139 Answers

Scan ur system with mcafee 8.5i antivirus and go to safe mode and login to admin account.

Start->run-> msconfig->startup (tab)->disable all->restart-> see the message is gone.

Posted on Jan 30, 2009

  • Chetan Gupta Feb 05, 2009

    From any other system go to the following link.....

    In the above link you need to download emeregency copy of SAV32CLI.exe file and the relevant ides to one folder. Extract both the file in that folder. Rename that folder to sav and burn to a disk.

    This is going to work 100% trust me. Boot your system with windows xp cd. One the first screen hit enter that is your recovery console now your in cmd prompt.
    now type as I have written here where g drive being ur cd drive.
    =one space bar
    =press enter

    c:\ cd\
    c:\ cd g:\





1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I've got yuyun_cantix icon on my desktop. Could you ,please help me with this problem? Thanks.

not a real description of the problem
try this
right click on the icon and in the drop down box--- delete ---
the program will still be on the computer
if however you wish to remove the problem entirely--go control panel-- go programs -highlight yunyun line-- click uninstall and then when finished go to the icon on the desk top and follow the first instruction

Jan 09, 2017 | Icon Computers & Internet

1 Answer

Will not start up

hi , Reuben

I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.

May 27, 2015 | Computers & Internet

2 Answers

Are 2002 Aztec computers compatible

I am assuming you are discussing the 2002 Pontiac Aztec, the early crossover with the rather distinctive look. I would assume that since they were made by the same manufacturer and they used the same parts that their computers should be compatible. I can't say so for certain as you haven't provided much information, but, unless one of the Aztec owner swapped out the original computer and replaced it with an updated device, the computers should be compatible.

If you are thinking of trying to swap computer chips, I would advise you to wait and let a professional do it at an independent shop. The reason I suggest this is simple, unless you know how to access the computer chip correctly, you risk accidentally ruining it. If you handle the replacement chip incorrectly it is entirely possible that for a stray static charge to ruin the chip by blowing out a trace. Also, if you damaged the socket from which the original chip was removed then it is possible that you will not be able to reinsert the new device without bending any leads on the bottom. If the leads are damaged, then the new computer won't work.

Even if the new computer chip and the original chip were already installed in installable cases (the way most desktop computer chips are installed), it is possible that when you removed the computer, you might have damaged the receiving socket which means that when you go to insert the new computer carrier it won't work correctly because a few or many of the pins on the bottom of the board won't sit correctly.

Jan 03, 2015 | Computers & Internet

2 Answers

How to enable bluetooth

Your computer has to have a bluetooth radio. You can check
Control Panel > System and Security > Device Manager
Do you see a Bluetooth Radio listed?

If not, you don't have BlueTooth on your computer so you will have to add a BlueTooth device by plugging one into a USB port.

If you have a BlueTooth radio, go to Control Panel > Hardware and Sound > Device and Printers > Add a Bluetooth Device

This option is used to connect a blue tooth device (e.g. bluetooth headphons) to your laptop through your bluetooth radio.

See this Windows web page for more information.
Set up Bluetooth enabled device

I will respond to any additional questions you have.

Aug 05, 2014 | Dell Inspiron Computers & Internet

1 Answer

Screeen is upside down

If you have a Windows OS, press and hold the ALT and CTRL (control) keys and then press the Up arrow. (If that doesn't work, try holding the Alt and CTRL keys and pressing the left (or right) arrow key twice.) If that fails, right click on the desktop (Windows+D will minimize all programs), anywhere with no running programs or icons. Then select the Screen Resolution option. Look for the line Orientation; use the drop down menu to select the correct orientation. Click Apply and then confirm the setting change if a confirmation window pops up. (This works in Windows 7 and 8.) For older Windows versions on laptops, you may need to select Graphics Properties (or a similar line) and then repeat this. The Windows screen rotation option is dependent on your video card. With some models, you'll need to open the graphics card properties to undo the rotation. You should see a line for the graphics adapter when you right click on the Display.

For Macintosh OS, make sure that the System Preferences is closed. Then open it by pressing Option/alt + CMD . Select the line Display. Find the button labeled Rotation: Standard then choose the correct screen orientation.

I hope this helps.

Cindy Wells

Jun 01, 2014 | Computers & Internet

3 Answers

Http go acer com id 17883

I remember my password I wrote it down and even then it won't let me in. If I cannot get into this computer I will return it.

Mar 13, 2014 | Computers & Internet

1 Answer

Button keeps blinking

It sounds like it could be either the battery is going bad and not holding a charge or the adapter is. I have had really good luck with similar problems going to places like Batteries +, and large electronic retailers, and my favorite the small local mom and pop computer store; where I end up asking them If I could try one of the adapters from the floor model to eliminate if is a faulty adapter. Other then that I'd if its not out of warranty contact Acers online chat support at

Jan 19, 2014 | Computers & Internet

1 Answer

I have an imac computer model M6498EMC that is without a hard drive.I have all kinds of sata and ide drives.can i install one of these and how do i do it exactly

You will find at the bach of the PC there are little 'doors' with screwed covers. find an empty slot slide drive in and screw down then connect up inside to the loom on a spare socket

Sep 27, 2013 | Computers & Internet

1 Answer

How do i reset my computer to an earlier date?

Most computers have a RTC or "real time clock" in the BIOS. BIOS (or "Basic Input Output System") controls how data gets into and out from the processor (via keyboard, disk, etc.). Be careful making changes. The BIOS is normally only accessable when the computer is powered on or reset, and then only while performing the POST (or "Power On Self Test"). At this time your screen may display text describing memory, drives, controllers, etc. Some machine have a "silent boot" enabled which displays a manufacturer's graphic or logo instead of this data. It is during this time the the BIOS may be accessed. Depending on the manufacturer of your computer, a key (Delete, Escape, F1 or some other) or key combination (ALT + F1, ALT + S, or some other) will be needed. It is required to press the key or key combination prior to the Operating System loading message(s). This can be done be repeatedly pressing the key (or key combination) once every second (or two) during the POST. Holding the key(s) down the entire time - or pressing them too often will result in an error, and require starting over again.

Once the BIOS screen is presented, you will have to scroll the entire page(s) to find the clock. Most BIOS brands have more than just a single page of settings. Using the the up, down, left, right, PgUp, PgDn & Enter keys - navigate to the clock hours and minutes and adjust as needed. Make sure that you SAVE changes before exiting the BIOS screen. Upon exit, the computer will reboot with your settings.

Your Operating System may also provide a way for you to change the system time (and date) as well. Try clicking on the time / date to see if it will bring up a dialog box that allows you to make the change.

I hope this helps and good luck! If my answer was helpful, please rate it "4 thumbs up" Thanks!

Jul 27, 2011 | Computers & Internet

1 Answer

I can't get my computer to accept my user password to logon to my computer; password is correct and is being typed correctly. I get that wrong username or password message. In addition to this, my...

Please download the ERD Winternal Image from and burn it in a CD.
Thenboot your PC from the CD. Select your Windows Media Edition for whichyou have forgot password. Without asking for any password you will getinto Windows. Then goto control panel->User Accounts->Select theUsername[for which u want to change password]. Then use change passwordoption to change password. Then Reboot the PC and remove the CD. Nowyour windows password will be reset.

Mar 08, 2009 | Computers & Internet

Not finding what you are looking for?
HP Compaq Presario SR1830NX PC Desktop Logo

413 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18358 Answers


Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides