Question about HP Compaq Presario SR1830NX PC Desktop

2 Answers

Computer was shut down incorrectly and now i cannot get past this

The page comes up "sorry for any inconviences but your computer was shut down incompletely or more aless it didn't run its course to properly shut down. It gives me a few options of having the computer go back to known source before this happened..I pressed each one of them and nothing happens and it just goes round and round..please help!!!!!

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  • lexismommie Jan 30, 2009

    I am getting the Error Code SR1830nx..I have followed the directions on HP help and they have not helped. I cannot get to anything since when the computer starts up, I can't get into any files on my computer to scan the computer or anything. It goes back and forth from the black screen that shows the Error Message to the Compaq red screen. I am using Windows 98.

  • lexismommie Jan 30, 2009

    Hi Camm171, thank you for your interest in helping me. The error code is HD521-2W. I cannot access Windows 98. When I initially turn my computer on, its the black screen with the error message. Then it goes to the Windows 98 screen and then to the Red Compaq screen and does this continuously.

  • lexismommie Feb 03, 2009

    Camm171,

    Thank you for your advice. I am very grateful there are great people out there, as such as yourself, that help those of us that are not computer wizards. I know I put that I have Windows 98 however I have Windows XP but sure this will not make a difference of the outcome. I do have the backup discs for my computer but scared to really do all that since I don't want to mess it up even more. Again, thank you for all your help.

  • lexismommie Feb 05, 2009

    Hi Chetangupta,

    Thank you for all the information. Unfortunately, I cannot type anything in the computer since it will not give me that option. It goes back and forth from the black screen to the Compaq red screen and continuously does that. Thanks for your help..:)

  • lexismommie Feb 06, 2009

    Camm171,

    Thank you for the information. So I am putting in the XP system disc? Is this a disc that would have come seperately then the disc that I have that was made for my computer? Sorry for all the questions but I want to make sure I am putting in the correct disc. I appreciate all your help.

  • Bryan Cammarata May 11, 2010

    what is the error code?? can you get into windows 98 at all? you must be a bit more specific.

  • Bryan Cammarata May 11, 2010

    please be specific on what operating system , and messeges are being displayed..

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Lexismommie,
I'm afraid the solution is a bit technical. You will have to make or get, a Windows98 startup disk. This will allow you to "boot" into the system and do a repair. If you don't have this, then your other recourse is to use the cd's supplied with the computer and do a restore. The last choice is to get a windows98(2nd edition) and rebuild the whole system. In any case the possibilty that you can recover fully is not good. The likely hood of your hard drive being currupt or bad sectors is very possible, and you may have to bring the pc to a qualified technician.

Posted on Jan 31, 2009

  • Bryan Cammarata Feb 06, 2009

    lexismommie,

    You have XP? thats better! If you have the XP system disc you can do a repair. Install the disc in CD (dvd) reader. Restart the computer. It will start off the cd -> hit any key to boot off CD (hit enter) , after a period of time it will ask if you want to repair, enter no, it will continue to load, again it will look for an installation of XP on your computer, this time enter REPAIR, XP will reload onto the old installation and repair the installation. Before you do all this make sure you have the XP key handy (located on a microsoft tag on your computer.). it will take 30 min to 1 hr to reload. Your computer should be ok then.

  • Bryan Cammarata Feb 06, 2009

    lexismommie,

    Yes the disk should say Compaq system disk (sometimes there are two disks 1, to confirm it is a Compaq, the other to install/repair the system). Remember after you see the initial installing Windows XP screen, by pass the first repair option, continue on until you see Windows has found an installation of XP, do you want to repair or remove.. SELECT REPAIR.

    If you do not see that option.... Repair is not possible, your only recourse is to reinstall XP (you will loose all previous data). I suggest you "google" Repairing XP, and read an article to fully understand the process. Hope this helps you!

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Scan ur system with mcafee 8.5i antivirus and go to safe mode and login to admin account.

Start->run-> msconfig->startup (tab)->disable all->restart-> see the message is gone.

Posted on Jan 30, 2009

  • Chetan Gupta Feb 05, 2009


    From any other system go to the following link.....

    http://www.sophos.com/support/disinfecti...

    In the above link you need to download emeregency copy of SAV32CLI.exe file and the relevant ides to one folder. Extract both the file in that folder. Rename that folder to sav and burn to a disk.

    This is going to work 100% trust me. Boot your system with windows xp cd. One the first screen hit enter that is your recovery console now your in cmd prompt.
    C:\
    now type as I have written here where g drive being ur cd drive.
    =one space bar
    =press enter


    c:\ cd\
    c:\ cd g:\
    g:\cdSAV
    G:\SAV\SAV32CLI -REMOVE -P=C:\LOGFILE.TXT

    AND WHERE IT SAYS VIRUS FOUND HIT A KEY AND ITS GOING TO SCAN YOUR SYSTEM WITH ALL VIRUSES AND SPYWARE AND MALWARES, YOUR SYSTEM WILL SURELY WORK AND YOU DONT NEED TO RESTORE ANYTHING.

    ANY PROBLEM TELL ELSE HAVE A CHAT I WILL HELP YOU FIX THIS ..........

    HAVE A GREAT DAY.

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