Question about Thermador Cooktops
THE HOOD WILL NOT GO DOWN..THE BOTTOM BUTTON ON THE RIGHT HAND SIDE IS ON ALL THE TIME (RED)...MOTOR RUNS WELL, ...THERE ARE MANY NUMBERS I HAVE FOUND TO DESCRIBE THE UNIT: CEP/304 28 / 01
SERIAL # 825010080535000252
By the info you provided,Your model is 1 of the 2 below
UCVM30FS / UCVM36FS (both are identical in features)
To cover all the bases,we will start with the basics
To Lower the vent
Press the control push-button once.
Note: The blower will turn off when the
intake is lowered if operating when the
control push-button is pressed
If vent Stops during raise or lower
Locate and remove obstruction.
Press control button to raise intake.
Press control button again to lower
How to Obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to
your satisfaction, please let us know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave.,
Huntington Beach, CA 92649, or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.
Posted on Jan 30, 2009
There is a fault, probably some part is jammed, or a control is malfunctioning.
Try tripping the circuit breaker and cutting power for ten minutes.
If you still get the fault the best thing is contacting the manufacturer.
Rega rding the model, the numbers you gave do not help, I need the model number, so that I can look for schematics for this model.
See: finding the model number on your appliance.
See here how to validate warranty, or buy an extension.
Posted on Jan 30, 2009
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Posted on Jan 02, 2017
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