Question about Philips WACS700 Shelf System

2 Answers

System does not physically accept CD into slot.

I posted this prob before & it was kindly suggested that I upgrade software from Philips' site: Unfortunately I have no way to load the sofware into the WACS- I obviously cannot use the (Philip's) suggested method of burning it to CD & then loading it....

Also, I contacted Philips & told the guy on the 'phone that I'd be quite happy to pay to have it repaired. He said they'd send me an estimate & arrange for pick-up if I was agreeable.....That was five weeks ago, still nothing from them I'm afraid.

Incidentally: Curry's- where I purchased the unit, were almost, but not quite, damned rude. If I didn't have their extended warrantee I could go f**k myself seemed to be the attitude as far as they were concerned. Well f**k them, they won't be getting any custom from me in the future!

Posted by on

  • dougmeredith Jan 30, 2009

    Hey Abrsvcs,



    Thanks for the prompt reply to my query.



    I am located in Ramsgate in Kent & would appreciate it if you could give me an idea as to where I might get the unit repaired locally I would be extremely grateful.



    Sorry for the cussing, I coulda throttled the sarcastic toe-rag on the other end of the 'phone at Curry's though.....



    Thanks a lot, Doug.

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Unfortunately, in order to resolve this problem, a visual inspection of the unit is required. The unit must be partially dis-assembled to determine the problem. Where are you located? This should not be a complicated repair job. I will state that access to the mechanism can be a bit tricky, but overall, any shop with prior experience should be able to resolve this.

Please update this with your location and I'll try to point you to a reputable servicer in your area.

Thanks,
Dan

Posted on Jan 30, 2009

  • penfoldj Jul 28, 2011

    Hello I have exactly the same problem but my local repair shop are useless ...im based in Spalding Lincolnshire. Thanks

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I had the same problem and, embarrisingly, I got a friend's bithday present CD stuck in the slot. Cost me (so far) AU$53 to get the CD back and for them to tell me there is a problem with the drive and it needs replacing.

Posted on Feb 21, 2009

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1 Answer

How do I upgrade the software if I already have the newest update and the TV cannot find software that is downloaded on the flash drive. The TV is unusable


Contact the authorized service center for Philips. Please do not play more with firmware/s with these sets; especially to Philips brand. To get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/

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I have a Philips Home Theater model HTS3051BV/F7 C and I need to change for DVD region free or for DVD region 4, but I have not get procedure for this model. Can you help me please?


try actualize the firmware..go to http://www.p4c.philips.com/cgi-bin/dcbint/eula.pl?slg=ESP&ctn=HTS3051BV/F7&dct=FUS&link=http://download.p4c.philips.com/files/h/hts3051bv_f7/hts3051bv_f7_fus_aen.zip ....
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SW Version Problem resolved
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My dvd rom is not working.incase of inserting any c.d or dvd is not working at all kindly solve my prob.my model no is y410 8bq.offering no is 12x6169.and authentication no is 93312xe95e.kindly resolve my...


Hi,
There might be an issue with the drive or with the OS of the system.
I suggest you to first insert the OS CD and try to boot the CD. If the CD doesn't boot then its problem with the lens of the drive which should be replaced.

Hopefully the CD boots.

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1 Answer

CD will not load.


I had the same problem, i have now upgreaded the firmware off the philips site it was released in 2007 and mine had already been done but i did it again and it accepts the CD now, I just need to get it to read the whole cd content

Jan 01, 2009 | Philips WACS700 Shelf System

1 Answer

Not reading any cd format


Hi i have just been able to sort this problem, if your system says "NO CD" after it is inserted then the CD is not sitting right inside, solution for this is, join the philips club (free) and update the firmware and update the Gracenote software

1, insert the cd so it is in then turn it off and unplug then take another cd insert it in slowly to push the other one down a bit until it stops (may only move a couple of millimetres, you are only using the cd as it fits the slot so don’t try and insert it!!) plug the centre back in and turn the centre on, it will boot back up and eject the cd that’s still in, wait until it is fully booted and insert the cd again, that should work

OR

2, insert the cd so it is in then turn it off and unplug then you can open the product and physically push the cd down (be careful when you take the lid off as the cd will not be fully slotted down and there are a couple of cables that can pop out but they are easy to put back and obvious) Put the lid back on and plug the centre back in and turn the centre on, it will boot back up and eject the cd that’s still in, wait until it is fully booted and insert the cd again, that should work

any probs just mail back and ill help as much as i can

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1 Answer

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3 Answers

WACS700 not readng cd


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1 Answer

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