Question about Philips WACS700 Shelf System
I posted this prob before & it was kindly suggested that I upgrade software from Philips' site: Unfortunately I have no way to load the sofware into the WACS- I obviously cannot use the (Philip's) suggested method of burning it to CD & then loading it....
Also, I contacted Philips & told the guy on the 'phone that I'd be quite happy to pay to have it repaired. He said they'd send me an estimate & arrange for pick-up if I was agreeable.....That was five weeks ago, still nothing from them I'm afraid.
Incidentally: Curry's- where I purchased the unit, were almost, but not quite, damned rude. If I didn't have their extended warrantee I could go f**k myself seemed to be the attitude as far as they were concerned. Well f**k them, they won't be getting any custom from me in the future!
Unfortunately, in order to resolve this problem, a visual inspection of the unit is required. The unit must be partially dis-assembled to determine the problem. Where are you located? This should not be a complicated repair job. I will state that access to the mechanism can be a bit tricky, but overall, any shop with prior experience should be able to resolve this.
Please update this with your location and I'll try to point you to a reputable servicer in your area.
Posted on Jan 30, 2009
I had the same problem and, embarrisingly, I got a friend's bithday present CD stuck in the slot. Cost me (so far) AU$53 to get the CD back and for them to tell me there is a problem with the drive and it needs replacing.
Posted on Feb 21, 2009
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