Question about HP Photosmart C3180 All-In-One InkJet Printer

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Scan problems When i try yo scan from HP solution centre it tells me it can not save to default location - i hit solve & rety and it tells me there is a missing component and to reinstall - which i did - but problem remains. Now i can not uninstall the software - nothing happens when i select uninstall on the cd

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Hey dmillar,

I would try some of the utilities that HP has available for download at their site.

Go here:

Select your operating system, and then you can do one of two things:

1) Try running either the Print or the Scan diagnostic utilities available at the bottom of the download page.

2) On the driver download page, click '
Automatically check to see if you have the latest software and drivers ' at the top of the page just to make sure your driver is in order. It might resolve some issues. So, there's an option. I hope it helps. Cheers, _D showddlink(); function openwindowlink() { msgLeft=Math.floor((screen.width/2)-(640/2)); msgTop=Math.floor((screen.height/2)-(480/2)); var dlc = ""; dlc = 'en';'' + dlc + '/check/index.htm?cc=us&fblc=en&product=1146331','checkprint','resizable=0,scrollbars=0,menubar=0,toolbar=0,status=0,location=0,width=640,height=480,left='+msgLeft+',top='+msgTop+''); return false; } function showddlink() { if(window.navigator.userAgent.indexOf("MSIE 4") == -1) { = ""; } }

Posted on Jan 31, 2009


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Posted on Jan 02, 2017


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I don't know how to scan and save in forlder, to be able to send them through e-mail. The printer was given to me without the manuel

The printer was given without a manual because Hp has all of a sudden decided to go green.

anyway if you look on your desktop you will see and icon called the hp solution centre.

Bear in mind that you will only see this software once you have installed the software with the disc that came to you.
Place a document on the scanner glass of your printer face down.
Open the solution centre and you'll have a button called scan picture or scan document click on whichever you want and then select the type of file you want the picture or document scanned as.
once done click on the ok button and the scanning will start.
If you need to scan another picture click on finish and the folder will popup where the scanned file is saved.
If you need to scan another picture or document into the same file at the top you have an option on the scanning window saying add another page click on that, once all the pics or documents are done click on finish and the folder to where the scanned files are saved will open up.
by default the scanning path for WINDOWS XP is in my documents under the folder called my scans.

tell ya what copy and paste the links below and follow the steps and would appreciate four stars if you think I am helpful :)


For Mac OS the link is

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The Scan button in this machine works only if your computer is powered on and HP solution Centre is running on it. The same is also neede to be configures in HP solution Centre options.
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I have a printer software problem I am running Vista Home Premium. My Printer is a HP Photosmart C4180 all in one. I keep getting the following error when I try to scan from the HP Solution Centre which is...

Have you run the check to make sure you have the latest drivers option on the HP website. You can also download the compatible version of the HP Solution Center from the same site.
Let me know if this helps you solve this problem. Thanks.
HP Site is

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C4440 won't scan pics to error msg...just not there

How do I change the default folder scans save to? Use the Destination setting in HP Scan to set the folder on your computer where all scan jobs save to.
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  2. Click one of the shortcuts, and then click Advanced Settings or More.
  3. Click Destination, click Browse next to the Save Location or Save To Folder box, select the folder in the Browse for Folder window, and then click OK.
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The uniinstall is not on the cd but on the computer.  Disconnect the printer. Then
Plug printer back in then run the install CD.
PS make sure install CD says thati t is for the windows version that you are using.  

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Unable to scan.make sure there is enough space on the target disk

Do a "reset".
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•click Settings,
•click the Defaults button on the bottom
•then click OK.
It will take a few seconds to reset and you should be good to go.

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Morning, I need to scan a hard copy page on to my computer...not sure of the steps? I put page under the lid and hit scan button...

Normally, You can scan from scanner or your computer. Either way, you will have to save it onto your computer. If you hit the scan button, it should pull up the scan software for you, with options and preferences for you to choose from. If this is just for records/storage purposes, just choose the default settings and save it under a name and location you will remember. Hit scan and you should be good to go...

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I have a c8100 all in one printer/scanner/copier The machine wont scan as it comes up with a message saying that the TMA tray is not located properly. I have been useing it to scan photo prints and it...

Dear Sir/Madam
Thank you very much for your mail,I wont need the plan you offered,however I will tell you how I solved the problem.

I went into the HP solution centre,on the bottom right hand side of the menu list there is a spanner shown indicating settings.
I opened that item,pressed scan settings,there are various options available,these you can add of take away from the printer scan menu.
I added picture to mail & picture to file pressed OK,and they both appeared on the main printer menu.

The problem was solved,and the scanner worked correctly from that point.

Regards D.S.

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